Nelson Inside Spa Hotels

"Great hotel staff were amazing surpassed my expectations "

"I booked this Hotel, Primary for the Spa and Gym, On arrival was told that its all closed due to the refurb, apparently Nobody was Told , even the staff."

"This hotel is outstanding, have stayed here a few times. Everything is spotless, lovely happy staff, like they enjoy working there working there. Lovely surroundings. The food is so nice. Just overall great x"

"Hotel spotless, room comfortable and staff absolutely lovely. So friendly, cheerful and nothing was too much trouble"

"Great staff, friendly, quiet and great food"

"My experience at the Barley Mow wasn’t a great one from the moment I arrived. Due to my work, I occasionally arrive at hotels just before the 3pm watershed for checking in. The reaction I get is quite mixed but usually they check if housekeeping have completed their work. At the Barley Mow, the reaction was an abrupt negative despite only being 15 minutes early. When I arrived in my room, the tv didn’t work and there was no chair but both of these issues were rectified. However, the tv only worked through a ‘Firestick’ which was irritating especially as there were no instructions. When booking it described the room as “Deluxe” with an espresso coffee machine – this room was neither deluxe or had a coffee machine! The room was small and in need of a full redecoration. The standard of housekeeping was dreadful and, in certain areas, it look as though the room hadn’t been serviced. On the side of the bath was someone’s hair along with dirt in the bath. The corridor and stairs were filthy. Dinner was disappointing as the food overly season. Breakfast was dreadful: overcooked hard dry bacon, overcooked crispy egg, watery mushroom and cheap only just cooked sausages. There was no option on bread for toasting as there were only 2 slices of brown bread that looked like the remnants from yesterday. Sticky, dirty bottle containing orange juice. It’s such a shame that the Barley Mow was so poor as it’s location is wonderful but there’s no professionalism or any attention to detail."

"I recently stayed at this apartment and overall had a good experience. The place is modern and in excellent condition, and most areas of the property were very comfortable with no complaints. Communication with the support team was smooth, they were responsive and helpful throughout my stay. That said, there were a couple of drawbacks. The kitchen was much smaller than expected; it’s difficult for more than two people to be in there at the same time. Additionally, the listing mentioned a dishwasher, but there wasn’t one in the apartment, which was disappointing. Despite these caveats, I still enjoyed my stay and would recommend this place, especially if the kitchen space and the missing dishwasher isn’t a major concern."

"Wonderful week, in a wonderful location with wonderful hosts. Equipped with everything you need and more, this beautifully located lodge is a great base to return to after a day long hike. We would recommend highly and look forward to returning soon."

"lovely place i would suggest that the shower tray has some non-slip pads or a mat as we were a bit frightened of falling The door handles were very stiff & as we are elderly we found them difficult to turn. The kitchen door needs planing as it sticks on the floor. Overall we were very pleased with the accomodation & would recomend it"