Добрый день, Алексей! Спасибо за Ваш отзыв. Будем рады видеть Вас вновь в отеле Солнце! С уважением, управл.отелем Бахарова Лилия

Good afternoon, dear guest! Thank you for choosing Sun hotel and for the fact that found time to share impressions of accommodation. We bring the sincere apologies for the inconveniences connected with moving to other number because of malfunctions with the conditioner - to smooth a negative impression number of higher category was provided to you. As for the breakfasts paid by you - when booking you chose a tariff without breakfast (information from your booking with the description of a tariff is given below) therefore the administrator at arrival suggested to pay them. Also concerning pools - it is valid we have an improving center with baths, saunas and pools, but it is not specified anywhere that this service is included in accommodation. The discount of 20% for these services is provided to hotel guests what you were informed on. Despite the arisen misunderstanding, we hope to see you in Sun hotel again! Yours faithfully, hotel manager Bakharova Lilia Booking No. 1318264806 Confirmation code of hotel 1565339631713 To change Status It is reserved Route number It is inaccessible Booking is issued 9 Aug. 2019. Pricing model On a number of people in number Inquiry of a bed It is inaccessible, For non-smoking Code of a tariff plan 286063304 Name of a tariff plan Standard No Breakfast Number of guests 2 adults

Dear guest, thank you for choosing Sun hotel. Thank you that you found time to share impressions concerning your stay in hotel. With pleasure we will be glad to see you again. Yours faithfully, hotel manager Bakharova Liliya

Dear guest, thank you for choosing Sun hotel. Thank you that you found time to share impressions concerning your stay in hotel. We are glad that your accommodation in hotel was comfortable. I would like to express the personal gratitude for a positive review and an appreciation of our activity. It is always very pleasant to us to receive compliments from guests. I hope, your positive comments will attract travelers in to our cozy comfortable hotel. With pleasure we will be glad to see you again. Yours faithfully, deputy manager of hotel Bakharova Lilia

Добрый день, Buyanmunkh! Спасибо за Ваш отзыв. Будем рады видеть Вас вновь в отеле Солнце! С уважением, зам.управл.отелем Кондакова Лилия

いい午後！ 感謝の気持ちで感謝の意を表します。 敬具、 ホテルの副マネージャー Kondakova Lily

Good afternoon, dear mister Park! We apologize for misunderstanding with lunchboxes. Сould not You clear after all what problem with them was in order that from now on at us it did not occur. We will be very grateful to you for assistance. Sincerely, deputy of hotel manager Kondakova Liliya