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"Staff of hotel were great and helpful to give us advices about the hotel stay. Communication is good as they all speak english. The room is clean and well maintained. They replenish bottles of waters once we completed. The location is great for visitors especially if you arrive at late night. Plenty of places to eat. On the first floor, the hotel connects to 7/11 store. U don't need to get out to get things from the store. there are several nice restaurants with reasonable prices. A short walk to Shinjuku station from B13 exit. Very convenient. "

"Was very nice having plenty of dining options open late during our stay. The rooms were not very big but that was expected. We spent one night there and enjoyed being around so much around Shinjuku."

"everything was wonderful. we would definitely recommend the Keio Plaza and stay again if we are ever in tokyo again"

"Clean room, laundry machines in the hotel "

"The Sotetsu inn was very nice, rooms were smaller than we thought. But it was clean.We had to manage the space with our luggage to allow us to move around in the room. It was a tight space, but we managed. Very close to transportation, literally 50 feet away from the subway station entrance. Breakfast was good enough to get us by until a late lunch . The staff was very nice and pleasant and very accommodating. We had a wonderful time. "

"It was perfect. It was in a great location. "

"Exceptional. Just spent 3 nights at this lovely hotel. Had a bit of trouble trying to find it at first, as Google Maps (and local signs) directed you inside the rear of the building, which isn't related to the hotel at all. However, eventually worked it out after googling it some more. Staff are so very friendly, helpful and attentive. I asked for a high floor in advance, and was granted it without trouble. I mentioned we were here for my partner's birthday, and they left lovely messages and biscuits in the room. A very nice touch. Food [breakfast] is exceptional. So much on offer, and the very best quality too. Staff, again excellent. The rooms, whilst small, are good for what you need. The only thing missing, was some space to store your clothes - and the sink in the room takes a bit of getting used to. However, plenty of nice soap, shampoo, shower gel etc - and every amenity you need is provided/available. The view from 34th floor was exceptional, just stunning. The Shinjuku train station (major station) is a 10 minute walk, so perfect to get anywhere at ease. Highly recommend this hotel, and will now be planning to stay here again on my return leg back to Tokyo in a few weeks."

"Clean room. Staff are friendly. Onsen inside the place was perfect for traveller to enjoy. "

"Nice service room clean I will get back next time :)"