Ventnor Isle of Wight Donkey Sanctuary Hotels

"Our second stay at this converted chapel, very comfortably and tastefully decorated with quirky individual touches. The owner is a joy to deal with. "

"Avoid at all costs."

"Excellent location, friendly staff and superb good. "

"Fabulous room with all those little details missed by so many hotels and guest houses, all present. Fabulous breakfast with quality ingredients from local butchers and bakers cooked to perfection. Lovely couple that ran it too. If I had to find one complaint it would be that we couldn’t stay there any longer. This is a fantastic place to stay and I would highly recommend."

"Found the room quite claustrophobic with a very small bathroom and basin in bedroom. No food available as I was the only guest staying. Staff were very nice. Do not think I will stay there again. "

"Woodland view is a lovely house in a very peaceful setting within the grounds of the old manor house. The younger people with us were quite pleased to see the wild rabbits out on the lawns most of the day. It is only a short walk (multiple routes available) to get down to the old village, which is very picturesque with its thatched buildings. The Chine itself is only a 15 minute walk through (when used as a short cut) and, once a ticket is bought, you can go through it as many times as you want within a seven day period.There were a few things that could do with improvement but this did not spoil the time we spent there.Before we left home I spoke with the owner, to check what sort of things would be supplied for kitchen and bathroom and was told that it would be a home from home so we didn’t need to take anything for those areas. Unfortunately when we arrived we could not find, in the kitchen, a hand towel, anti-bac cleaner or oven gloves. The fridge had one of the door shelves broken (we found it in the kitchen cupboard) and so there was nowhere to put milk or bottles other than in the body of the fridge, which was fine apart from limiting the space for other stuff. None of the knives were particularly sharp and I ended up using the bread knife for cutting most things.On a safety point, most of the electrical items had PAT stickers (portable appliance test) on them, but there were some that were dated 2017. I must admit that I don’t recall having seen stickers in other places we have stayed but, if you are going to use the system then it should be kept up to date and tested yearly.As mentioned in a previous review, the sixth chair is broken and is pushed into the very busy kitchen cupboard, fine as there were only five of us but it is advertised for up to six people. The kitchen tap is in need of repair as I felt it was necessary to hold the body of the tap if the spout needed rotating.The dishwasher top rack is almost unusable as the stops on the ends of the side runners are missing meaning that when the top rack is pulled out it detaches itself from the runners. If this is done when trying to empty the rack then you could end up with lots of broken crockery as it falls onto the lower rack.On a minor note the kitchen extractor fan could do with a clean.At the end of our stay we tried to follow the rules and put the rubbish out in the correct bins but could not find any bin bags for the recycling items (there were plenty of black bin liners). The notices around the bins state “no loose items” but ours were put in loose.Although there is this list of things that were “not quite right” we did enjoy our stay and would recommend it to others."

"Balcony view was beautiful. Close to lift to beach. "

"Lovely and clean and very homely "

"Lovely well appointed house with generous welcome hamper filled with local foods and drink. Soaps and shampoos etc in the bathrooms and cloakroom. Lots to see and do in the local area and our host was superb, communicating well and greeting us the first evening to show us the ropes. A wonderful stay in all respects."