Jakarta Italian Embassy Hotels

"Great breakfast and very helpful staff"

"Very comfortable hotel and clean room. Breakfast spread was good. Staffs are also well trained. "

"There were lots of choices at breakfast. The rooms were nice and the beds were fine. I prefer a bit softer bed, but they were comfortable. The staff were very helpful and it is a good location. "

"Staff were very friendly and location was good. "

"Great stay, good food, very helpful staff. "

"Love this hotel! Great spot, great staff!"

"Very good people with friendly staff."

"Elevator was too slow and bathroom too small. Toilet roll quality was shocking. Need more training to Front Staff / Reception of the 1st Floor one. Need more competency and courtesy manners. "

"Good facilities and close to all eat spots "

"Nice hotel with restaurant, near Monas and good restaurants."

"Staff were very friendly, spoke English, and organised a taxi. Very near Gambi train station. Comfy bed, shower had hot water. Drinking water available. Air con noisy, but acceptable, kept the room cool. Food, shop and bar nearby. "

"The staff were friendly!"

"I have request non smoking room before arrival, however, the smell of the room still really bad of smokers, not sure whether the room that assigned to me is smoking floor is not cause i forgot to ask since i arrived very late at night and very tired. Ask for iron also takes so long, it seems they only have one item and i should waiting from another guest almost 30mins. However their room really spacious "

"The hotel location was good, but it is very rundown. The breakfasr is very ordinary."

"Very good for the price. Generally clean, nice room. When I entered the room the first time, it smelt stuffy but other than that inconvenience, others are fine (for the price). Bed okay, facilities are ok."

"The bedsheet is dirty and disgusting seems like just been used by someone else and they have not been changed for the new guest!"

"I'll admit the value for money was good and location was ok. The photos made the room look a little better than it was. I don't believe the room was thouroughly cleaned. There was a balcony but it was tiny. Only room for a mop or could stand there. The most annoying part for me was needing to install an app for booking. Convulted process. The apps in indonesian and I'm not yet fluent. Had to speak to different people for check in and check out etc. Ok stay but won't rush to do it again."

"Wifi is not good. TV is broken. Facilties are good. Amazing rooftop pool. Gym needs improvement. "