Independent Izumi hotels

"Good location "

"The hotel is extremely convenient for anyone arriving or leaving via Haneda Airport. The facilities are great, the staff are friendly and accommodating, there is a free laundry to catch up on washing, and convenience stores within the same building."

"Everything was amazing "

"Very new city zone, clean, modern, and more oriented to for business travel. Hotel was conveniently located next to metro stop and airport, but 1/2 mile from residential areas for more cultural experience. "

"I wish there was room for the suitcases"

"Hotel staff were phenomenal in looking after us. Hotel was very clean and quiet. There is a train stop right next to the hotel so it is convenient to get to many parts of Tokyo."

"My heart is full of gratitude to all your staffs. Not only for going extra miles to arranged the shipment of my lost cellphone bag that I left in the room upon check out and also for your quick respond when my daughter got high fever during our second night when I requested for a thermometer. We felt very safe and cared truly during and even after our stay. it was a long journey for us as first time tourists , physically exhausting , but you made everything worry free and luxurious for us. The high end amenities and complementaries were always checked and refilled daily. Thank you most especially to Ms. Mae and to the chief operating Officer of Housekeeping for your outstanding customer service. I love your hotel even more for your help. The complimentary lounge was also very nice ,well kept and relaxing , the staffs were always very attentive and accommodating as well. Looking forward to stay in your hotel again and hoping you will have more guests to stay to experience "True Luxury Service " from your extraordinary staffs. Your customer service was far beyond any 5 star hotels I stayed in around the world. "

"The hotel was perfect for our last night in Tokyo before flying home. It was in a great location and very close to the station. I wasn’t aware that breakfast was included in our the price so that was a nice surprise. The hotel was spotlessly clean and the staff pleasant. I would definitely stay again "

"One free drink at the bar, nice. Breakfast is delicious and staff is super friendly and very helpful. The only thing is the laundry. Only 2 coin machines and make the laundry very challenging."