"Not very ritz Carlton. Except the lobby with that particular smell. The check in time is very long. But staff is patient and polite. I think not easy to work in here. Room is okay. And a bit old only. Breakfast is nice and good indeed. In general, not the best"
"Pretty good place to stay, good service especially in the restaurant for breakfast. Just a little bit old as the hotel run for so many years, but it's still good."
"Very convenient area nearby several malls and restaurant, quite comfortable room with bath tub which I specially asked to have while booking, hotel manager “Vance” helped me a lot while I had some booking issue with hotel.com. Very nice, helpful and responsible attitude that Vance makes me feel I will always come back to this Hyatt for next visiting SH area. Breakfast is also nice , My wife and I enjoy the 4 nights stay a lot.Definitely recommend."