卡斯珀约翰·威尔士演艺厅附近酒店

“Everything was excellent ”

“N/a”

“The property was well maintained and very clean. The rooms are average but comfortable. There was ample parking, indoor pool and exercise facility. The cost was on the high side and a free breakfast was not offered. In room coffee pods were not replenished each day.”

“Staff,clean room”

“Booked and paid for a king bed, got a full and was basically told nothing would be done about it. The room had a hole in the wall, a broken light switch and an all around grime to it. There were vending and ice machines down the hall that weren’t even plugged in or functional. The air conditioner was just a fan, didn’t cool the room at all. Would never stay there again. Especially considering the price was not much cheaper than most others in the area.”

“The hotel is in pretty bad shape; peeling paint, dog poo in the grass trash in the walkways. My first room had only one usable outlet (across from the bed) no hot water or towels, a broken sink and a significant dip in the bed. My second room had one more outlet and towels for the shower but it must have been a smoking room from the smell and marks on the counter in the bathroom. The knob for the shower was loose and went all the way around and was a bit of a challenge to get just right. The……

“The property was new. The staff at the front desk were pleasant and helpful. The property was OK on a cleanliness standpoint. I'm tired of hotels thinking that using a sticky roller on the floors is equal to cleaning them. Vacuum and get out a mop! There was hair all over the entry and bathroom floors. Beds were comfortable and clean. The shower head was weird. You can hear your neighbors walk, talk, run, snore, plus everything else. The pool area was very nice and big. No hot tub. Breakfast was……

“Clean”

“easy freeway access, quiet rooms”

“I was disappointed by the lack of communication and housekeeping. At check-in, I was not told that room cleaning was not provided daily, which was unexpected since I am not from the area. I also was not given the Wi-Fi password, and it was not posted anywhere in the room. Additionally, the window curtain would not roll down properly, which affected privacy and comfort. When I requested housekeeping on the third day, the room was not properly cleaned. The beds were made and towels replaced, but……

“Great.”

“Pretty clean, I left my headphones and the receptionist keep them safe for me”

“We really enjoyed our stay! Thank you! :)”