Darwen Jubilee Tower Hotels

"Eventually, I had a lovely room. Initially, I was placed in a room with two single beds, even though I was travelling alone and had booked a standard double. I went down to request that my room be changed; although this was done swiftly, no form of apology was offered. This is the first hotel I’ve stayed at where the staff didn’t smile, let alone say hello or goodbye when clearly seeing me enter or leave the hotel. To top things off, I was held at the reception desk for 20 minutes, with a receptionist telling me I owed £65, even though I had already paid through Hotels.com (which, by the way, was more than £65). All in all, it’s a great property, but there was zero effort from staff to make me feel welcome."

"Everything was good apart from internet. No Wifi signals in room and phone reception was bad as well. Breakfast was great."

"Parking good and secure, food ver good as affordable. Breakfast was cooked to order. Business friendly."

"Brilliant stay staff couldn't be more helpful the landlady was amazing went above and beyond to make are stay great"

"We had a great 4-night stay at this lovely cottage. Amazing views, clean facilities, clear instructions and an overall smooth experience right from the beginning until the end. "

"The hotle was clean, warm and peaceful, lovely big room with a beautiful bathroom. Close to the shopping areas and the train station. "

"Very well organised and good communication from the host. House was clean and warm and comfortable."

"Good instructions from the owner for entry Place was very clean and tidy. Lovely location. Only downside was the shower pressure was very up and down and went from very hot to very cold and couldn't get a constant temperature temperature (plus there was no toilet roll but guess that was just an oversight)"