2/10 糟糕
Armando
与家人出行
2025 年 8 月 29 日
满意：员工和服务
不满意：服务设施，清洁度
The first night of our stay, the people in the next room were up the ENTIRE NIGHT making noise talking VERY LOUDLY - we even banged on the wall and they still did not stop making all kinds of noise. At 5 AM we went to the front desk. The front desk clerk tried call their room and they refused to answer the telephone; he finally went upstairs oand banged on their room door until they finally opened it. We ended up having to change rooms later that day because they still kept making noise and talking very loudly. The next room we were moved to was much quieter, but had a foul smell like urine mixed with strong body odor -we were pretty disgusted with the hotel by this point so we just endured it until we finally checked out. we told hem to ask the housekeeper to see what could be done about the awful smell, but obviously it was never addressed. Never again will we stay at this place on future trips.
Armando
2025 年 8 月入住 3 晚