Livemax Kawana hotels

"This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again."

"This is a great resort if you have a car. We stayed for 5 nights and loved that it was a large unit; 1 bedroom with western style beds and 1 tatami room with futon. They also put a crib for our baby in the Tatami room which we appreciated. There’s a living room, dining room, full kitchen & a soaking tub in apartment. Absolutely beautiful sunrise views! And the Onsen is soo clean, large and relaxing! It was nice having sauna, cold plunge, indoor hot bath and outdoor hot bath too! They also had a very cute kids playroom that you could book for an hour per day. They have indoor pool and Jacuzzi too but our family didn’t try it. We also loved the dinner buffet, lots of choices; same for breakfast-lots of choices. Everything felt clean. Employees were all nice and most spoke English."

"The room was modern, clean and well-furnished. Very comfortable with a lot of room - including a dining area. Was not expecting the free drinks bar! That's a very big perk. Generally good for holiday or work-travel."

"Clean rooms, amazing views, and many treats and drinks in the fridge to welcome you. "

"Service was excellent at every step. The property is beautiful and the private bath on the balcony is a real plus."

"Great location. Only issue was finding the car park!"

"The hotel facilities are very traditional and well kept, our room was amazing from the awesome lake view to the nice tatami floors. The staff was very helpful and they provided support in both Japanese and English with ease. The kaiseki style dinner is a must, as it is an entire experience of delicious and elevated Japanese dishes with Western influences, we were left satisfied physically and mentally. Please remember that you need to book the kaiseki with the half-board additional option if your stay is short, in our case we only stayed one night and we had to add it. Even if you stay for one night you can enjoy the different onsen options they have available which is one of the key assets, just get in your yukatas relax and enjoy."

"Good variety of food for breakfast "

"Great hotels, very Japanese style!"