Kent Luxury Hotel

"The hotel is in a nice location but the conditions and services would need to tmprove. There should be air-conditioning and there should be a refrigerator in the room. Dining wise, they could improve efficiency by getting guests to get their own utensils and bringing used plates back to central location which is the practice in many hotels in their restaurants. Breakfast time should be consistent everyday and not change on weekends which cause confusion. Many restaurants provide coffee especially when they are open late for breakfast. "

"I’ll recommend Spring River any day. Excellent location, very clean and friendly staff."

"Everything and everyone were awesome. Love the help at reception "

"I’ve got to say the service was 10/10 and I think it was the assistant manager who went above and beyond to make sure everyone was happy and got everything they needed, will definitely be going back "

"Was good "

"Very central, staff were helpful and offered great suggestions of places to go, things to do and food to eat. Highly recommend!"

"Fantastic location and gorgeous room. While the service was efficient, it felt more transactional than welcoming, which made the experience less personal than I’d hoped."

"Our meal was excellent. Best Indian meal we’ve had for a long time. Amy and the other staff were friendly and attentive. Would definitely recommend! "

"The location is very good, right in the city center, next to sainsbury. convenient for sighseeing canterbury."