"The B&B is in an excellent location, with a 15 min walk into the centre of Keswick. The breakfast is very nice and the staff are really helpful. Free passes to the spa is a great touch and exactly what we needed after a long walk. I'd highly recommend staying that this B&B. "
"The Royal Oak has recently undergone a refurbishment and change in management. We’ve stayed here many times before but have to say it’s as good as ever, if not even better! "
"Beautiful, warm and cosy hotel. Parking tricky at times. Very slow shower flow and stopped completely at one point!! Staff were excellent and food quality was also very good. Thin walls in room...we could hear everything when our neighbours went to the bathroom! Overall, a very pleasant stay despite minor niggles."
"The overall cleanliness of the hotel & the service was wonderful with the exception of a grumpy woman behind the bar her service was awful, she didn’t even come to take my order for lunch I waited 40minutes I even had to go & ask & order it myself up at the bar, it wasn’t even busy.
She wasn’t very helpful it was as though she didn’t like the job! Her approach to customers wasn’t great really to be honest.
But I certainly give 5 stars to all the other staff in the restaurant & especially the lady at reception. Thank you to those staff that made up for the grumpy one with glasses. "