Hyattvacations Supechain Key West hotels

"It was great "

"Stunning view and sunset the rooms were huge and amazing, and the staff were super friendly. One minor surprise was the huge cruise ship outside our window on the Sunday morning. It wasn't really a negative, but definitely a surprise."

"Resort is fine . But a restaurant on premises avoid at all costs "

"Pool was awesome ! The bar tender was amazing and I wish I knew her name. Very nice place!"

"Stay was OK"

"Not the experience I expected from a Premium Resort. It started with the numerous text I received to register with Open Key in order to check in. The App didn’t work. I called the resort for help, got transferred around. It took 4 calls to reach someone to help. They are no longer using Open Key. We arrived around noon, the room wasn’t ready and were told they would text us. Never received a text. Went to the desk at 4pm, they told me to come back because the internet was down for three hours. I asked when, they didn’t know. I had to keep checking back to finally get a room at 5:30pm. Didn’t offer anything for the inconvenience. Everyday the beach was covered with sea grass, had to push it aside to get into the water. I prepaid for breakfast, was charged for gratuity for each day. The room was fine, the rest of the resort seemed dirty. We got frustrated with everything and checked out a day early. Book elsewhere, don’t waste your money here!"

"Best pool in the keys. Staff were all very pleasant and helpful. Easy shuttle to Duval street "

"It was a great vacation. The sites and room were clean. Very family friendly and the shuttle back and forth into town and the onsite starbucks was also a plus. Would definently stay here again. "

"Wonderfull staff, shuttle service was a huge help getting around. The food at the pool was excellent. "