露台/庭院

基斯頓/迪龍凱悅嘉軒酒店的評價

3 out of 5
基斯頓/迪龍凱悅嘉軒酒店
23044 US Hwy 6, Keystone, CO

評價

8.2

很好

10 分評分,優異;1001 則評價中有 428 則" "
8 分評分,不錯;1001 則評價中有 346 則" "
6 分評分,一般;1001 則評價中有 140 則" "
4 分評分,欠佳;1001 則評價中有 57 則" "
2 分評分,很差;1001 則評價中有 30 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

8.2/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Lilibeth

讚好:整潔度、職員與服務和住宿狀況
Nice property
於 2024 年 4 月住了 2 晚
Corbin 於 2024年5月7日的回應
Thank you for offering feedback on your stay! We're happy to hear you enjoyed the environment we have created for you travelling guests. We hope to see you again!

10/10 優異

Sujitra

於 2024 年 4 月住了 3 晚

10/10 優異

Alfredo (Denver)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Corbin 於 2024年4月29日的回應
We appreciate the feedback on your stay and we're glad you had an excellent time here. We can't wait to welcome you back!

10/10 優異

Dara (san diego)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a fantastic stay, clean rooms and very friendly helpful staff. Will definitely be back next year with the rest of the family!
於 2024 年 4 月住了 3 晚
Corbin 於 2024年4月24日的回應
We're happy to hear that you had a fantastic stay with us! We can't wait to see you again next time for another unforgettable adventure.

8/10 不錯

Luming

讚好:設施服務和住宿狀況
It’s convenient for me.
於 2024 年 4 月住了 3 晚

10/10 優異

Dana

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean. We stayed here in April 2024 and price was good. Breakfast was excellent. Dining had a view and there is outside seating.
於 2024 年 4 月住了 1 晚
Corbin 於 2024年4月12日的回應
We're delighted to hear that you enjoyed our property and amenities as well as your time here! Thank you for mentioning the incredible view from the dining area. We hope to welcome you back for another enjoyable stay in the future!

10/10 優異

Serenity

讚好:整潔度、職員與服務和住宿狀況
Close to ski lift
於 2024 年 3 月住了 2 晚
Corbin 於 2024年4月7日的回應
Thank you for taking time to leave feedback. We're glad you enjoyed your stay as well as the convenience to accessing the mountain. We hope to see you again!

4/10 欠佳

Michael

讚好:整潔度、職員與服務和住宿狀況
Said resort charge was $35 When I checked in it was 89 over and above the $160 I already paid Never stay here again Hot tubs over filled. Very disappointed and not cheap either ☹️
於 2024 年 4 月住了 1 晚

10/10 優異

Michael

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Corbin 於 2024年4月4日的回應
Thank you for taking the time to offer feedback. We're glad you had a great stay and we hope to welcome you back soon!

10/10 優異

Jade Tedder

Loved the games and gookies
於 2024 年 3 月住了 4 晚
Corbin 於 2024年4月3日的回應
We're delighted to hear that you loved our games and cookies! Thank you for sharing your positive experience, and we hope to see you again soon for more fun and treats!

10/10 優異

Crystal

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing stay!!! We will definitely be back next yr, possibly bringing our dog next time!!
於 2024 年 3 月住了 3 晚
Corbin 於 2024年4月3日的回應
It's so nice to hear that you had an excellent stay. We'd be delighted to welcome you back next year, and we look forward to meeting your furry friend if you decide to bring your dog along. Thank you for choosing us, and we can't wait to host you again!

8/10 不錯

Michelle

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall, we like staying at this hotel because it's so convenient to a handful of ski resorts. We also like the access to ski lockers and free breakfast in the AM. Wish the dinner options around were better but overall 4/5.
於 2024 年 3 月住了 5 晚
Corbin 於 2024年3月30日的回應
Thank you for sharing your experience with us! We're delighted to hear that you find our hotel convenient for accessing multiple ski resorts and appreciate the amenities like ski lockers and complimentary breakfast. We look forward to hosting you again soon!

10/10 優異

Heather

親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing customer service. Very clean! Lots of little touches. Amazing views from hot tub.
於 2024 年 3 月住了 1 晚
Corbin 於 2024年3月28日的回應
Thank you for taking the time to leave feedback on your stay and for noticing the efforts we go through to make your stay excellent. We hope to see you again soon to enjoy some more amazing views!

10/10 優異

Rose

Great place for skiing in keystone and surrounding areas! Great helpful staff!!
於 2024 年 3 月住了 2 晚
Corbin 於 2024年3月21日的回應
Thank you for your positive feedback! We're thrilled to hear that you had a great experience while staying with us. We appreciate your kind words and hope to welcome you back for another fantastic ski trip soon!

6/10 一般

Oytun

親子同遊
不滿:職員與服務
Walking distance to the mountain house lodge was outstanding. Breakfast was great too. Resort fees and parking hitting $70/night after already paying through Expedia was a bit souring
於 2024 年 3 月住了 5 晚
Corbin 於 2024年3月21日的回應
We're pleased to hear that you were able to take advantage of the easy access to the Mountain House Lodge and enjoyed our breakfast offerings. Thank you for sharing your experience, and we hope to have the opportunity to welcome you back in the future.

8/10 不錯

Yasemin

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our overall stay was very pleasant. The major hicup was during checkout regarding getting our rental car from the valet. We asked for the car to be ready in the morning the evening before and again in the morning at 7 with 1 hour notice we asked for it to be ready at 8:15am and when we got to the lobby we had to wait 40min just for them to tell us our car was actually parked at the garage downstairs and not at the lot across the street and told us we can go downstairs and get our car. The car was parked in a tough spot to get out with the ice and snow in the corners so if the staff did not want to bring the car out of the garage we needed to get it out on our own with 1 person guiding the driver while our kids are restless to get in the car. It took us 10 minutes to get the rental car out of the parked spot. If valet service is provided we would expect no delays at checkout because we could be delayed for our flght in Denver. Also we did book thru third party vendor and understand any booking change needs to be handled via this third party however we would have appreciated some accommodation for the first night we could not check in due to the road closure on both 70 and 285. We could not arrive at the hotel and had to stay in Denver. Perhaps there is nothing that can be done but sharing as constructive criticism. Thank you!
於 2024 年 3 月住了 4 晚
Corbin 於 2024年4月12日的回應
Thank you for your detailed feedback. We apologize for the inconvenience you experienced with the valet service during checkout. We understand the importance of timely service, especially when you have travel plans. We'll address this issue with our team to ensure smoother experiences for our guests in the future. We appreciate your constructive criticism so we may improve our guest experience and we hope to have the opportunity to better serve you during your next visit.

10/10 優異

Michele

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property is situated near the base of Keystone and offers a free daily breakfast, fitness center, and jacuzzi. Walls are a bit thin and sound’s across rooms travels easily.
於 2024 年 3 月住了 1 晚
Corbin 於 2024年3月17日的回應
Thank you for taking the time to provide us with feedback on your stay. We're glad you appreciated our convenient location near the base of Keystone and enjoyed our amenities. We hope to welcome you back for another stay in the future.

6/10 一般

KAREN

家人同遊, 親子同遊
不滿:整潔度
Very good complimentary breakfast. Great location very close to local shops, restaurant and ski slopes. Rooms are small, and dirty. Our shower was dirty and have red mold.
於 2024 年 3 月住了 3 晚
Corbin 於 2024年3月14日的回應
Thank you for your feedback. We're glad you enjoyed our complimentary breakfast and found our location convenient. However, we're sorry to hear about the issues with your room. We appreciate your honesty and hope you'll give us another chance to provide you with a better experience in the future.

10/10 優異

Lluvia

讚好:整潔度、職員與服務、設施服務和住宿狀況
The only downfall is paying an extra $50 a night for parking.. 1 out of the 3 nights I stayed. I had to park very far.
於 2024 年 3 月住了 3 晚
Corbin 於 2024年3月14日的回應
Thank you for taking time to provide feedback on your stay. Parking is 25 per night to match the other locations around us and we do offer valet services once our self parking is filled. We're glad to hear that the rest of your stay was pleasant and we hope to see you again soon!

10/10 優異

Crystal

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were very helpful and friendly.
於 2024 年 3 月住了 1 晚
Corbin 於 2024年3月9日的回應
Thank you for your feedback. It's so nice to hear how hospitable our staff were. We strive to exceed expectations and we're glad you noticed. We hope to see you again soon!

10/10 優異

Wendy

於 2024 年 2 月住了 5 晚
Corbin 於 2024年3月29日的回應
Thank you for taking time to leave feedback on your stay with us. We're glad you had an excellent stay and we can't wait to see you again!

10/10 優異

AMY

於 2024 年 3 月住了 1 晚
Corbin 於 2024年3月29日的回應
Thank you for leaving feedback on your stay with us. We hope to see you again soon!

2/10 很差

Karen

不滿:整潔度和職員與服務
於 2024 年 2 月住了 1 晚
Corbin 於 2024年3月1日的回應
Thank you for your feedback.

8/10 不錯

James

於 2024 年 2 月住了 5 晚
Corbin 於 2024年3月21日的回應
Thank you for offering feedback on your stay with us. We hope to see you again soon!

10/10 優異

Fernanda (Mount Pleasant)

讚好:整潔度、職員與服務和住宿狀況
Great staff and easy to ski!
於 2024 年 2 月住了 5 晚
Corbin 於 2024年2月17日的回應
Thank you for recognizing the efforts of our staff. We're glad to hear you were able to handle the extreme sport of skiing with our easy mountain access. We hope to see you again soon!

10/10 優異

David

多人同遊
讚好:職員與服務、設施服務和住宿狀況
Could walk to Mountain House lift if 5 minutes. Great view of the slopes from the room and walk to Dos Locos
於 2024 年 2 月住了 2 晚
Corbin 於 2024年2月17日的回應
Thank you for providing us with some feedback on your stay. It's so nice to hear that you enjoyed the convenience as well as the view that our location offers. We hope to see you again soon!

10/10 優異

Don

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location; no issues at all
於 2024 年 2 月住了 2 晚
Corbin 於 2024年2月17日的回應
Thank you for providing us with feedback. It's nice to hear that you had a pleasant stay during your time with us. We hope to welcome you back again soon!

2/10 很差

JAIME

於 2024 年 2 月住了 4 晚
Corbin 於 2024年2月18日的回應
Thank you for providing feedback on your stay. We're sorry that we could not meet the expectations you had for your visit. We do hope there is another chance to welcome you back in the future.

8/10 不錯

Michelle Dawn

讚好:整潔度、職員與服務、設施服務和住宿狀況
Ben the bartender was super friendly. All staff I encounter was nice. Place was super clean!
於 2024 年 2 月住了 3 晚
Corbin 於 2024年2月10日的回應
Thank you for the feedback! We love to hear how hospitable our staff is and were so glad you had a nice stay. We can't wait to see you again!

10/10 優異

Osman

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚
Corbin 於 2024年2月9日的回應
Thank you for the feedback on your stay with us. We're always happy to hear someone had a great stay with us. We hope to see you back here again for another amazing stay!

8/10 不錯

John

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location.
於 2024 年 2 月住了 1 晚
Corbin 於 2024年2月7日的回應
Thank you for the feedback. It's nice to hear you enjoyed your time with us here in Keystone. We hope to see you back again soon!

10/10 優異

Rupal

家人同遊
讚好:整潔度、職員與服務和設施服務
Good property.
於 2024 年 2 月住了 2 晚
Corbin 於 2024年2月7日的回應
Thank you for offering feedback. We appreciate the kind words and we're glad you enjoyed your stay. We hope to see you again soon!

10/10 優異

Christine Marie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Besides the property being amazing, the staff were above and beyond the best. We never could adjust to the altitude, and we needed to cut our stay short by 2 nights. They were so understanding and refunded our 2 nights for us. We did not expect that, but we’re very thankful.
於 2024 年 1 月住了 5 晚
Corbin 於 2024年2月4日的回應
Thank you for the kind words! We wish you could have stayed longer but it is nice to hear you enjoyed the time you were able to spend with us. We hope we can see you again soon!

10/10 優異

Hannah

多人同遊
讚好:設施服務
Excellent stay, convenient to the Peru lift and places to eat. Breakfast was awesome before you start your day! And hot tubs were great for sore muscles. Def my go to place to stay in keystone.
於 2024 年 1 月住了 5 晚
Corbin 於 2024年2月2日的回應
Thank you so much for the review. We are thrilled to hear about your stay with us and that you enjoyed what we have to offer, from the location, to the hot tubs. We can't wait to have you back for another memorable trip!

6/10 一般

Kelly J

伴侶同遊
讚好:職員與服務
不滿:整潔度
Not worth the price and the hot tub had wayyy too much chlorine in it was disgusting with green film in it
於 2024 年 1 月住了 1 晚
Corbin 於 2024年2月8日的回應
Thank you for offering feedback on your stay. We're sorry to hear that your stay fell short of expectations. We are continually making changes to improve and better the experience we offer. We hope there's an opportunity to see you again in the future.

10/10 優異

Alicia (Gallatin Gateway)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was located in a perfect location, close to the slopes & walkable to good dining options. I spent my free time in the hot tub overlooking the mountains & valley. I also used the gym and while it wasn't huge, it got the job done & it was in great condition. All the staff were super friendly and helpful too!
於 2024 年 1 月住了 2 晚
Corbin 於 2024年1月31日的回應
Thank you so much for the review! We're thrilled to hear you had a memorable stay by enjoying town, making use of our amenities, and that the staff showed their hospitality. We can't wait to see you here again!

10/10 優異

Melissa

家人同遊
讚好:整潔度、設施服務和住宿狀況
Great hotel great scenery and friendly staff. Need more parking
於 2024 年 1 月住了 2 晚
Corbin 於 2024年1月31日的回應
Thank you for the feedback. It's good to hear you enjoyed your stay. We do offer a valet service once our lot on site is filled. We hope to see you again soon!

6/10 一般

Andrew (Indianapolis)

讚好:整潔度
於 2024 年 1 月住了 3 晚
Corbin 於 2024年1月28日的回應
Thank you for providing feedback on your recent stay with us. We hope to welcome you back again soon.

10/10 優異

Joshua

親子同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was FANTASTIC! experience was about as good as can be expected with the craziness of a hockey tournament going on. Parking was rough and limited, but again, staff was great at making it work.
於 2024 年 1 月住了 2 晚
Corbin 於 2024年1月25日的回應
Thank you for the stellar review and for acknowledging the effort our staff put in! We're thrilled to hear you enjoyed your stay. We hope to see you back here again soon!

8/10 不錯

Susan

親子同遊
讚好:職員與服務
於 2024 年 1 月住了 2 晚
Corbin 於 2024年1月25日的回應
Thank you for providing feedback on your stay. We hope to see you again soon!

10/10 優異

Moises

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A mi esposa le gusto mucho y es un muy buen servicio
於 2024 年 1 月住了 4 晚
Corbin 於 2024年1月21日的回應
Thank you for the feedback! We're so happy to hear you enjoyed your stay. We hope to see you both again!

8/10 不錯

Marcelo

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Corbin 於 2024年1月21日的回應
Thank you for the review. We hope to see you again in the future!

10/10 優異

Thomas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
Corbin 於 2024年1月20日的回應
Thank you so much for the feedback. We're glad to hear you had a top tier stay. We hope to see you again soon!

10/10 優異

Stephen (Austin)

於 2024 年 1 月住了 5 晚
Corbin 於 2024年1月20日的回應
Thank you so much for the feedback. We're glad to hear you had an excellent stay and we cannot wait to see you again.

8/10 不錯

Nathalie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property was ideal for our family ski trip. It’s a quick 5 minutes walk to the chairlift, a true “walk in walk out” -even for little ones. The ski locker’s are easy accessible and so convenient. Breakfast was included and very good. It made mornings a breeze before hitting the slopes. Staff was very friendly and helpful.
於 2024 年 1 月住了 5 晚
Corbin 於 2024年1月11日的回應
We're thrilled to hear that your family enjoyed their ski trip! It's great to know that the proximity to the chairlift, convenient ski lockers, and included breakfast contributed to an easy, seamless experience for you. Thank you for recognizing our friendly and helpful staff. We look forward to hosting your family again for more memorable moments!

8/10 不錯

Scott

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location with easy access to Keystone resort Mountain House ski base area. This hotel is in a great spot at the base of Keystone resort and within 20-30 minutes of A-basin, Loveland ski area, and Breckenridge.
於 2023 年 12 月住了 5 晚
Corbin 於 2024年1月11日的回應
Thank you for highlighting our great location! We're happy to hear that our proximity to Keystone Resort and other ski areas were easy and convenient for you. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay in the future!

10/10 優異

Roger

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
於 2023 年 12 月住了 2 晚
Corbin 於 2024年1月11日的回應
Thank you for your brief but positive feedback! We're delighted to hear that you had an excellent experience. If you have any specific comments or suggestions you'd like to share, feel free to let us know. We appreciate your support!

10/10 優異

xiaoyan

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel. Love the atmosphere. Clean and upgraded interior. Breakfast does not have too much options but great options like whole fruits, juice and bagel. Coffee tea flavored water all day long. ski locker. Walkable to Peru lift like 8min. Walkable to few good restaurants. The only thing unusual is there is no room service. Will stay again. Staffs are super helpful, agile- frankly I just can’t deal with slow moving service. This place has got its cool vibe! Kudos to the staffs for making it great with limited resources! And please do not park your car in their garage without asking - we made the mistake because we somehow misunderstand it it as free, it made their jobs harder. Thank you.
於 2024 年 1 月住了 3 晚
Corbin 於 2024年1月8日的回應
Thank you for offering feedback on your stay. We're thrilled to hear that you had a memorable stay and enjoyed the amenities we have to offer. We can't wait to see you again and welcome you back for another great adventure!

10/10 優異

Younghee

於 2024 年 1 月住了 3 晚
Corbin 於 2024年1月8日的回應
Thank you for the review. We're glad you enjoyed your stay and we cannot wait to see you again.

6/10 一般

Putra

家人同遊
讚好:職員與服務和住宿狀況
There was some hidden resort fee that wasn't told when checking in for the amount of $35/day. I'm not happy about that.
於 2023 年 12 月住了 3 晚
Corbin 於 2024年1月6日的回應
The resort fee is listed as "amount due at property" on all third party sites when booking your room. I hope that your experience wasn't hindered by this. We hope to see you again in the future.