Stoke-on-Trent Kings Hall Hotels

"I only really used this place as a stop off, but the room itself was a lovely size and comfortable. The only thing I’ve marked down on is the price of the products in the reception area. Save yourself a few quid and walk to the Tesco nearby!"

"Been charged twice for this "

"Lovely big hotel room"

"Hardly any cutlery or crockery "

"Very friendly and helpful house manager who set up TV in another room given my room was taken Lucky he was there and door was open on arrival however as otherwise would have been tragic as no idea how I would have got in and my room had been double booked with clients already in and if any issues, no idea where he is to get hold of which was the case later as I had no towels so was leant one from another room. Luckily another room was available so I had somewhere to stay on arriving!! Could have all gone so badly! Advertisement also suggests I had a bath hence why i booked it but no bath available!! The place was very clean and very comfortable bed and pillows so slept well. I was lucky with other things!! The review would have been appalling otherwise. Also please use white bedding rather than random duvet sheets...looks more professional. Plus paint the small areas of wall white that have been stained or paint fallen off "

"Booked a room for this accommodation but was told we had been double booked and wanted to move us to a different house. I agreed although I was really nervous as what to expect and rightly so. This property is a house share/ house of multiple occupancy. there was people clearly living there speaking loudly all through each night we stayed (2). I hadn’t contacted the owner as I blamed only myself for not looking at reviews and doing my own due diligence. I made a mistake, I hope the next sees this and doesn’t. To be fair the WiFi was really good and the kebab shop next door was alright too "

"It was a room in a house "

"Not worth it "

"Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken."