金斯科特泳池酒店 | 每晚可低至 HK$652

「I stayed overnight on Wednesday 3 June. On the Thursday morning I got up to find there was no hot water in my room. I had to wash and shave using cold water. Most unsatisfactory. I went to reception and the staff there was most unhelpful. I asked to make a formal complaint and asked the manager to contact me by phone or email. No follow up has been forthcoming. I feel robbed as I paid quite a high price for the room and in my opinion have not been given the customer service anyone would...

「整體很不錯，房間提供設施也很滿意，只是略嫌枱面的照明燈不足夠而已。 最特別是在大堂提供糖果，還提供小紙袋讓住客取，這個服務很特別和有點讓人驚喜。 」

「The property is simply stunning! I have been to the Cotswolds many times over the years however this was a first for my partner who found the area breathtaking. The highlight of her few days here was the hotel. Every aspect of the hotel was faultless and will certainly return for a longer stay.」

「Lovely staying experience, friendly staff, yummy food. Hope they can extend spa/gym room service hours」

「Thoughtful, friendly receptionists, cheerful serving staff, room had a beautiful view and was clean. No complaints other than old cobwebs in the swimming pool windows and pool was crowded and noisy due to kids swimming lessons, which cut the useable area of pool to half」

「we stayed in the hotel for a long weekend. The hotel needs a bit of cleaning, especially the SPA area.」

「We stayed in the tower suite which was overall lovely room. For that price, I would appreciate if the amenities are a bit nicer. The quality of the shamoo/conditioner was not very good in my opinion. I found the pillows were useless, too airly and too soft, feels like no substance in them. My neck was in terrible pain when I woke up. The pool was nice but I think it would be good to have a booking system. At some point, too many people came and there were not enough room for everyone. The...