New York Kingsland Homestead Hotels

"It served its purpose. The amenities on the site are inaccurate."

"The room was clean"

"The rooms are clean and the staff are friendly will to assist with any task presented to them"

"My check-in experience was disappointing. The gentleman at the front desk was unprofessional and lacked basic customer service skills. He was stoic and came across as cold, unfriendly, and disengaged. First impressions matter, and this was not a good one. In contrast, the housekeeping staff were helpful, courteous, and professional, which was the only positive aspect of my stay."

"The elevators were so jammed because there were so many people trying to is them. "

"The rooms were wonderful with plenty of space"

"They just need to check the AC, my room was hot even when I have it cold "

"Small rooms, Chinese TV stations, facilties need renovation."

"Yes"