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"Everything was great but the staff is the best part! Everyone (especially the doormen) is very kind, which makes your stay even better. Very good location as well and the rooms are perfect, including the view"

"We stayed here for a few nights to see a Broadway show. The location was very convenient. Our room was a decent size for NYC. Daily cleaning and free breakfast were a plus. The shower in my bathroom was missing a door which led to a lot of water on the floor but otherwise everything was in good condition.Use your vouchers at Carve for a breakfast sandwich or pastry. It was the best option of the three available."

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"When we checked in, there was hair all over the floor, even on the bathroom door. The bath amenities like shampoo were only partially filled, and the room did not smell properly cleaned. We could hear the elevators going up and down the entire time, and it did not seem like the windows were soundproof. The staff were not particularly friendly, and one of the valet attendants made us wait about 30 to 40 minutes to retrieve our car. On a positive note, the bed was comfortable and the location was excellent."

"Clean room"

"Sunny room with a view of the Hudson . Quieter side away from Times Square but easily walkable to all of the Broadway shows. Stayed for one night with my teenager. Really appreciated having bunk beds so we could each have our own space. Would definitely stay again and wish I had tried Pods sooner."

"Room was very clean. The areas was perfect for sightseeing. Easy walk to great places."

"Great experience"

"This hotel was close to everything and being part of Grand Central Station, it was easy to get around. The breakfast was way overpriced at 45/per person."