Hakone Kintoki Shrine Hotels

"Great staff. Awesome touch to have free ice cream at the main lobby. Private onsen on the balcony of the room with a stunning view was breathtaking and helpful given my partner has tattoos and can't use public onsen. Best breakfast buffet with many options that ive been to."

"Great breakfast and open air in room osen was the best."

"Beautiful place in the mountains, lovely staff, really recommend it!"

"Amazing location. Kind and helpful staff especially Sato at the check in and during our whole stay."

"This was the nicest hotel I stayed in my entire trip. They gave us a full course dinner which we didn't know we had. The rooms are spacious and clean it was just amazing for Japan when you usually get a small room."

"breakfast was good and staff did a great job"

"It was fantastic. Love the house!"

"Despite the beautiful location of the hotel, the staff and facilities were unfortunately very uninviting. No amenities were given and everything had to be bought at an extra cost. Additionally the hotel bar did not have change so you had to pay with the exact amount if you wanted to get a drink. Finally, the room itself was decent, felt clean but unfortunately the futons were extremely uncomfortable (and I sleep on Japanese futon very often). Don't count out hakone from your trip but I would recommend looking elsewhere if you plan on staying."

"Room is good, but the shower room is on the ground floor same place with the hot spring, the bus stop is nearby to the train station, however there is no supermarket or restaurant nearby, you have to take the bus to get there, hotel is quite far from the train station that the bus fare is not cheap "