“Unfortunately, our experience at The Beach House was quite disappointing. The staff were not very helpful or welcoming, and the food was quite average.
The room was also very dark and unfortunately had cobwebs, which made it feel like it had not been properly cleaned or maintained.
Overall, we expected a much better experience and were disappointed with the quality of the service, food, and room. Hopefully, these issues can be addressed for future guests”
“Misleading pictures and reviews. Bed sheets had stains. Bath area was not clean. Power outage but apologies from the host. I would not stay here again.”
“We stayed in the deluxe room the room was absolutely filthy moldy bath mat no hot water our bed mattress foam was so old it was crumbling when touched smelt awful and the slates where all broken kids bunk beds mattress was so thin literally was comfier on the floor. All tea and coffee was so old it was stuck together and unable to be used. Person that was there literally was on his phone most of the time and was not able to communicate with us successfully and blamed my family for the damage. I……
“Had such an amazing time at the beautiful peaceful location just 5-10min walk from Maui bay beach.
Property: I came as a little solo retreat to take a break from NZ winters. The unit was exceptionally clean, fully stocked and I appreciate being able to cook myself- although there are a few restaurants and grocery store within 10min walk. The bed was extremely comfortable and I loved the fact I could get away from bright lights at night and the blackout blinds. The wifi was perfect for……
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