Alexandria Kouta Park Hotels

"The parking was 10min walk Staff wasn't helpful Bathroom sink was clogged There was nothing in the room at all, not even drinking water. Even in the bathroom, there was nothing. But I asked them for soap, and they brought it when I requested it."

"This was, by far, our favourite hotel during our three week visit to Egypt. From arrival to departure the staff at Sunrise Alex Avenue were welcoming, attentive, and friendly. The property is perfectly located in the middle of the Alexandria Corniche with a sprawling seafront expanse. We swam in the Mediterranean Sea in the hotel’s protected cove and enjoyed resting under the sun umbrellas. The heated pool was also available as was the unheated pool. The buffet breakfast was outstanding and in every situation, the staff was right there to offer their services. We were likely the only non- Egyptian tourists. I honestly would highly recommend choosing the Sunrise. Safe, clean with great facilities, excellent security and top notch service. Easy to get rides to the various sites. We wish we could have stayed longer in this idyllic location. Exceptional service and a gorgeous hotel. "

"Everything was perfect beside the palace it was closed and no visitors are allowed in. Adham was very nice giving us a tour and explaining about Al Muntazah that was beautiful "

"النكان نضيف جداااا والخزمة اكتر من ممتازه التيم كله ممتازين ولر راسهم مصطفی كله زوق واخلاق I love the place, 5 stars for the staff specially Mostafa Very very kind sweet man and very responsible 5 stars "

"Great Staff , wonderful service"

"Our suite wasn’t cleaned once during our stay, only once did someone try and we told them to come back but they didn’t.So no towels no water replenished.Also no breakfast included in our booking which was a surprise to us."

"Quite old property, lack of facilities like reputed 3-4 star brands "

"Hotel has very large rooms, mine was around 17m long, but shower cubicle was less than a metre, which didn't make sense. Shower was unpredictable and only once did I feel comfortable to continuous warm water. Hotel advertises 2 swimming pools, but there is only one, outside one which is not heated. Also advertises a SPA, which never worked and the person who I eventually found in the health suite did not want to discuss reasons and actually walked away. Beach is a good 10 minutes walk away, the walk is not pleasant as you have to walk on the road which is very dusty, walk past a number of stray cats and dogs, fight your way through traffic etc. Beach is very nice though, but you need to pay to go onto it. Lot of local take aways bt you need to be good in speaking Arabic to get what you want. Hotel occupies only the first floor and the 11th floor, the rest of the building seems deserted. wi-fi is also poor between the floors and you frequently lose connections. at times for over an hour. One day there was no wi-fi, only found this out by asking what was wrong. "

"The fung shut of the rooms needs work, too much furniture happening. The floor was not clean, and some of the amenities need to be updated. Otherwise it was a lovely unique place to stay. "