Alexandria Montazah Palace Hotels

"We stayed for 12 nights during the spring transition (March/April) and enjoyed our experience. The location couldn’t be better, and the staff made us feel at home. Having a consistently good breakfast on-site was such a convenience. We would have loved a slightly lower price. "

"Great ocean view and beautiful beaches surround. Location is near shops, restaurants & touristic destinations. Also accessible to Uber rides in and out no complications. You would find staffers are very attentive if you come here. Certainly Mustafa, Hisham, Abeer & Osama all communicate very well and good English speakers. Nothing has gone wrong in this short stay. I recommend. "

"Our suite wasn’t cleaned once during our stay, only once did someone try and we told them to come back but they didn’t.So no towels no water replenished.Also no breakfast included in our booking which was a surprise to us."

"My first time ever to stay at a Four Seasons and I was very disappointed that I didn’t know all pools and beach access was closed due to winter — which was not cold at all and we would have wanted to still enjoy the beach. Breakfast was amazing and beds and pillows and sheets were fantastic!! Staff is formal but nice and will answer all questions. "

"Staff"

"Front desk was exceptional. The food service was indeed very excellent. I was very satisfied "

"Quite old property, lack of facilities like reputed 3-4 star brands "

"Hotel has very large rooms, mine was around 17m long, but shower cubicle was less than a metre, which didn't make sense. Shower was unpredictable and only once did I feel comfortable to continuous warm water. Hotel advertises 2 swimming pools, but there is only one, outside one which is not heated. Also advertises a SPA, which never worked and the person who I eventually found in the health suite did not want to discuss reasons and actually walked away. Beach is a good 10 minutes walk away, the walk is not pleasant as you have to walk on the road which is very dusty, walk past a number of stray cats and dogs, fight your way through traffic etc. Beach is very nice though, but you need to pay to go onto it. Lot of local take aways bt you need to be good in speaking Arabic to get what you want. Hotel occupies only the first floor and the 11th floor, the rest of the building seems deserted. wi-fi is also poor between the floors and you frequently lose connections. at times for over an hour. One day there was no wi-fi, only found this out by asking what was wrong. "

"The fung shut of the rooms needs work, too much furniture happening. The floor was not clean, and some of the amenities need to be updated. Otherwise it was a lovely unique place to stay. "