吉隆坡孟沙酒店住宿推介

「1) No direction on on how to operate water heater, TV (not simple turning on/ off), etc. I didn’t know we had to turn on a switch for hot water so showered in cold water the first night. 2) Residence penny pinching and provided only 1 towel per guest, with no change of towel after the 3rd day only, and only reluctantly provided an extra towel since we wanted to use the swimming pool 3) When asked to speak to a Manager the staffs only replied that their residence was not a hotel so room...

「Nice Staycation APartment in the Suburbs」

「Need to list out if there is any deposit needed. 」

「舒服愉快的」

「all 5 stars standard! only one small thing is the pillows are not ok」

「地點有點偏遠，不方便」

「離市區偏遠，但房間舒適」

「距離景點近，Skytrain 有點遠。職員態度及服務佳、並能提供實時資訊。早餐選擇多及美味。」

「房間清潔乾淨寜靜附近有商店步行約5分鐘算方便」

「職員服務恩賜酒店場地清潔，我都滿意」

「SPA never operate whenever I go」

「房間化妝鏡有損壞沒有維修且每天的房間清潔並沒有統一的SOP，有時候忘了放擦手巾，有時候忘記放衛生紙，有時候忘記放廁紙，總是有東西遺漏，且房間內睡覺讓人身體發癢，不清楚原因是什麼，走廊及電梯內沒有空調，酒店外觀漂亮豪華但內部缺乏管理，希望可以改進」