Travelers can dive into active pursuits like volleyball and squash or simply relax by the sun-drenched pools for a perfect balance of recreation and relaxation
Sunbow Suites, near Pavilion Kuala Lumpur and KLCC Park, offers guests central entertainment options. The property features 20 on-site restaurants, a rejuvenating spa with massages, and an inviting outdoor pool. Past visitors consistently praise the attentive staff.
Located in Bukit Bintang neighbourhood, Sunbow Suites is connected to a railway/underground station. Kuala Lumpur Tower is a notable landmark, and travellers looking to shop may want to visit Berjaya Times Square and Pavilion Kuala Lumpur. Travelling with kids? Consider Petrosains Science Discovery Centre and Perdana Botanical Gardens. Relax and indulge in the area's health/beauty spas, or seek out an adventure with skydiving, rock climbing and hiking/biking trails nearby. Visit our Kuala Lumpur travel guide
1 Jalan Imbi, Berjaya Times Square, Kuala Lumpur, 55100
What's nearby
Berjaya Times Square
1 min walk - 0.0 km
Sungei Wang Plaza
2 min walk - 0.2 km
Jalan Alor
3 min walk - 0.3 km
Changkat Bukit Bintang
5 min walk - 0.5 km
Pavilion Kuala Lumpur
10 min walk - 0.9 km
Getting around
Imbi Station
1 min walk
Kuala Lumpur Pasar Seni Station
3 min drive
Kuala Lumpur International Airport (KUL)
46 min drive
Restaurants
Starbucks
2 min walk
Starbucks Reserve Bar
2 min walk
Hometown Hainan Coffee
1 min walk
Rasa Utara
3 min walk
Crown KTV
4 min walk
About this property
Sunbow Suites
Upscale family-friendly hotel near Berjaya Times Square
Pavilion Kuala Lumpur and KLCC Park are located near Sunbow Suites, which provides a nightclub, a bowling alley and a poolside bar. Active travellers can enjoy volleyball, basketball and racquetball/squash at this hotel. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 20 on-site restaurants. Enjoy the health club, as well as activities such as archery. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a corner/local shop and a terrace.
Additional perks include:
3 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
Limo/town car service, an indoor tennis court and valet parking (surcharge)
An electric car charging station, karaoke and a gift shop
A lift, bike parking and evening entertainment
Room features
All guest rooms at Sunbow Suites offer perks, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.
More amenities include:
Pillowtop mattresses and rollaway/extra beds (surcharge)
24-hour return airport shuttle on request for a surcharge
Train station pick-up shuttle (surcharge) from 6:00 AM to 11:00 PM
Bus station shuttle (surcharge)
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)
Train station drop-off (surcharge)
Limo/town car service
Secured parking on site (MYR 15 per day)
Secured, covered valet parking on site (MYR 20 per day)
Limited on-site valet and self parking
Wheelchair-accessible parking available
Food and drink
20 coffee shops/cafes
20 restaurants
A bar/lounge
A poolside bar
Snack bar/deli
Things to do
3 outdoor pools
Archery
Basketball
Bowling alley
Children's pool
Designer stores
Evening entertainment
Full-service spa
Health club
Indoor tennis court
Karaoke
Nightclub
Playground
Racquetball/squash
Sauna
Shopping centre
Steam room
Table tennis
Volleyball
Family friendly
3 outdoor pools
Bowling alley
Children's pool
Grocery/convenience store
In-room kitchenette
In-room microwave
In-room refrigerator
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Lockers
Luggage storage
Vending machine
Virtual front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Conference centre (18,794 square foot of space)
Meeting rooms
Outdoors
Garden
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Massage
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Accessible bus station shuttle
Accessible train station shuttle
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
2 buildings
45 floors
Built in 2015
Designated smoking areas (fines apply)
Local artist showcase
Locally-owned and organised tours and activities
Room amenities
Bedroom
Blackout drapes
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Electric kettle
Free bottled water
Kitchenette
Microwave
Minibar
Refrigerator
More
Air conditioning
Iron/ironing board
Laptop workspace
LED lighting
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 2:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 60 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MYR 200.00 per stay
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: MYR 150 per vehicle (one-way, maximum occupancy 4)
Secured self-parking fee: MYR 15 per day
Valet parking fee: MYR 20 per day
Nearby parking fee: MYR 5 per day (131 ft away)
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between midnight and 2:00 PM
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: MYR 60 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property is professionally cleaned
We should mention
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
Property is also known as
Sunbow Suites Hotel
Sunbow Suites Kuala Lumpur
Sunbow Suites Hotel Kuala Lumpur
Sunbow Suites @ Times Square Kuala Lumpur
Frequently asked questions
Does Sunbow Suites have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Sunbow Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sunbow Suites?
Self-parking is available for MYR 15 per day. Valet parking is available for MYR 20 per day.
What time is check-in at Sunbow Suites?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available from midnight to 2:00 PM for a fee.
What time is check-out at Sunbow Suites?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Sunbow Suites provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MYR 150 per vehicle applies.
Where is Sunbow Suites located?
This family-friendly Kuala Lumpur hotel is located in a shopping district, within a 10-minute walk of Berjaya Times Square and Jalan Alor. Pavilion Kuala Lumpur and KLCC Park are also within 1 mile (2 km). Imbi Station is only a 2-minute walk and Hang Tuah Station is 7 minutes.
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Reviews
Sunbow Suites Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Location,location and location.
Very convenient to shopping centres and restaurants in every cuisine. Metro rail is linked to the complex and has easy access to the other shopping malls.
Great service- clean- big bathtub. Loved the mattress
Michael
Stayed 1 night in Aug 2023
6/10 Okay
Fen
27 Dec 2024
Liked: Staff & service
Interior
Bed - average
Cleanliness -average
Bathroom - drainage system not good
As this is a very old property and the maintenance is not very consistent.
In other words,you get what you pay for.
Exterior
Security -good
The security guards who work there is very attentive.
Responsive of property person - good
Location - very accessible to Bukit Bintang shopping
big appartment, microwave heater fridge, very good shower, good sight on twin tower, 31 high we were, great sight, could hear the traffic but ok, nonoise of others, sitting part near kitchen en in living room, bed was for too soft and in middle bow down.
hotel in great departent store , good for eat and shooping walking distance to othe busy streets for eat walk and shooping, near transportation
lambertus
Stayed 4 nights in Jan 2025
8/10 Good
James
23 Jan 2025
Liked: Cleanliness, staff & service
Videos show a lot to do and close to many things but I found it wasn’t as convenient
Outdated interior, overpriced, irregular cleaning service, miniscule fridge, kitchenette only had microwave, television signal kept dropping out
Michael
Stayed 6 nights in Jun 2024
6/10 Okay
Atheer
12 Oct 2024
Not the best
Atheer
Stayed 3 nights in Oct 2024
8/10 Good
Karina
9 Jan 2025
Liked: Cleanliness, staff & service, room comfort
Central lejlighed med fantastisk udsigt
Vi havde tre overnatningen i KL omkring nytårsaften. Vi havde aftalt at mødes med ham der skulle give os nøglen og han var der som aftalt.
Lejligheden er stor og har en fantastisk udsigt! God seng og rent.
Rigtig god beliggenhed i KL centrum
Karina
Stayed 3 nights in Dec 2024
6/10 Okay
Maimun
29 Dec 2022
Disliked: Staff & service
Vi stannade i hotellet i 10 dagar. Hotellrummet var i relativt dåligt skick. Toaletten i synnerhet har varit mycket smutsigt och den kändes väldigt ofräscht. Man försökte dölja den dåliga lukten med stark och obehaglig kemisk kaka hängd i toaletten.
Städningen utfördes varannan dag, ganska ok.
Luftkonditioneringen fungerade ok, men behöver rengöras. Cigarettlukt trängde igenom från andra rum så att det kändes obehagligt.
Det bästa med hotellet är läget. Det ligger i anslutning till en stor galleria. Sen är poolen och gymmet i acceptabelt skick. Inte för många människor samtidigt.
Överlag ok hotell om man stannar i ett par dagar för relativt bra pris. Vi skulle inte välja detta hotell igen oavsett. Det finns bättre för samma pris insåg vi senare.
Vi bedömer hotellet som 3/5 mest pga det centrala läget i KL.
basic coffee not available when ask.
cleanliness of mirror so bad.
leakage of toilet and ponding water.
Hafifi
Stayed 1 night in Nov 2021
8/10 Good
Azze, Tambunan Sabah
22 Sept 2020
Liked: Cleanliness, staff & service
I like stay there because its very convenient. Not far from lrt station and shopping malls. Will be repeat staying there if I happen to KL again.... very recommend
Located close to central KL, monorail station adjoins building, walking distance to hundreds of shops and restaurants.
Service - is part of Berjaya Hotel complex, but the apartment wing has no reception desk. The manager contacted us before arrival to arrange a meeting place, and is happy to store bags after checkout.
A large deposit (200RM) for the access card is required to be paid in cash on arrival - credit card would be better, as you get cash back when you are leaving, which is not always convenient
Accommodation - very comfortable, recently refusbished. Room is spacious, with lounge and table/chairs for meals if you want to self cater... but there's no need as it is above a shopping mall with food court and supermarket. Kitchen is basic, but adequate for short stays (inclusion of a toaster and washing machine would be good - there's plenty of room for a washing machine... the room doesn't need 2 vanity areas)
Wi-fi - included, strong signal
Summary - recommended, but the ability to use hotel reception for communications would greatly improve it's attractiveness.
Very good location , easy to explore the City, shops, restaurants and transport just few meters away. Walking distance to Petrona Towers. Swimming pool handy after long day. Angeline was very helpful . Recommended, especially if you have limited time to explore the City.
Verified traveller
Stayed 2 nights in Feb 2020
8/10 Good
Verified traveller
14 Feb 2020
Liked: Property conditions & facilities
Water was very rusty. Just my luck went there during up grading.