Luang Prabang Kuang Si Falls Hotels

"Pros: staff was very kind & helpful, location of the hotel was in close proximity to the morning & night market, and the room/hotel was clean. Cons: the drainage for both the shower and toilet were a problem during our 3 night stay. Although the water pressure was excellent, the hot water ran out one evening and were told that we’d have to wait about 30 mins as the hotel is fully booked and it’s a busy time for showers. I wouldn’t have minded that, but a heads up of busy shower hours would have been appreciated. Our toilet also clogged every day, even though we followed the rules about throwing toilet paper in the trash bin instead of the toilet. We worked around it by waiting to flush again, once the level subsided. Overall, I would recommend this hotel due to the location, cleanliness, and staff, but if you are particular about your showers as I am (water pressure & hot water), I would just be aware of the busy hours. The water pressure was great tho! "

"Excellent all round, except for WiFi which was really annoying. Especially when trying to confirm check in with airline chat, kept getting disconnected. It needs boosters to improve signal."

"This Sofitel location is probably one of the best I’ve been to. It’s a boutique hotel but has all the amenities of a 5 star hotel. All the staff from front desk, drivers, restaurant, room attendant, including the general manager were very helpful. They made sure that we had a wonderful stay. The front desk assisted us with tours and getting in and around town. They even assisted in booking us train tickets to our next destination. The resto staff were always friendly and the food selection was great. We also tried the spa which is a must. They provide a free 5min massage daily in the morning. The staff went above and beyond most 5 star hotels I’ve been to. I can truly say that I will be coming back and would highly recommend to everyone. "

"A lovely stay, a bit out of town but the regular shuttle service and views make up for it. "

"Everything was perfect "

"The room was clean and the staff was very cheerful and helpful. The variety of food offered at breakfast and dinner was fine, but we thought the food a bit bland. The lattes in the morning were not hot as one would expect. We loved our room and the setting and loved the shuttle service, which was prompt and always available when we needed it."

"The room was great and the staff was excellent."

"Fabulous stay. The room was huge, comfortable, clean, and bright. The river view from the balcony was magical - one doesn’t even need a river cruise as the views from the room and Hotel itself are so good! The staff are excellent - they’re very well trained, polite, friendly, and efficient. Staff went over and above on many occasions and made the stay very enjoyable for us. The hotel is 5 minutes away from the main town centre and the hotel offers a free shuttle all day long to pick & drop. My only suggestion is to improve the restaurant within the hotel. I ate lunch twice and was not impressed with the food quality. A top class hotel like this should have a high standard restaurant. "

"Khamsone and his wife run a very peaceful and clean place. I stayed in the Marigold suite and the morning sunrise was beautiful. Highly recommend staying here if you’re okay with staying outside of the main center."