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"Staff were very helpful and patient, even with the language barrier"

"Everything is great, upholding to the regular Japanese hotels' cleanness and friendliness standard. Before 8:00pm free beer and soft drinks are offered outside the public baths, which is excellent."

"Hallways smelt poorly, carpets are stained throughout the facility. We got the 4 person japanese room (only 2 in the room) and it was adeqaute for us. Outdoor tub included with room can only hold two people, food included with half board was buffet style and wasn't very good, however had a decent selection of western, japanese and chinese cuisines."

"The room was very clean, the hot spring was very relaxing, and both dinner and breakfast were excellent."

"Good condition property, a bit dated but clean, free onsite parking, superb helpful and welcoming staff, very good amenities, very fast internet, breakfast is Japanese style but can cater for Vegans and Vegetarians. Very helpful restaurant staff...value for money hotel."

"Very good location "

"Clean hotel for reasonable price. Just next to the railway station. Very nic staff."