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"Clown room"

"I miss those gardens, they were beautiful! Great room, location, staff. A wonderful experience!"

"Over all cleanliness of the hotel, great staff and centralized local. "

"Great customer service and a very clean room"

"Your staff was very helpful & everyone was welcoming. Our room was clean & the view of Tokyo was very interesting & a good example of what a busy metropolitan is like. Thank you for your hospitality. "

"ベッドも寝心地良くて清潔で良かったです。コンビニもすぐ隣にあるのでとても便利。 ベッドの下に腕時計が落ちていました。フロントに届けましたのでもしこのホテルに泊まった方で無くされた方は問い合わせしてみてください。 時計が持ち主の方に戻る事を心から祈ってます。 Very comfortable bed and room is very clean. Close to station and convenience store is next to. We found a watch underneath the bed so we returned to front desk. We hope the watch returned to the owner soon."

"Staff was excellent "

"Great stay. Room, staff and facilities were great. Executive lounge access was nice to grab coffee, snacks and evening hor dourves and drinks. Breakfast was decent but not worth $45 but was included with our room. Hotel is in cruise/ tourist area so not much for decent food options and options that are around are pricier than anywhere else. Also location adds transit time of 15-20 mins each way as you have to effectively go to Shimbashi station to get most places at a cost of ¥345 each way or ¥900 for a 24 hr pass. Would consider staying here again for right price. "

"Very clean and modern + pleasant staff and amenities. "