APA Hotels Kuzuma hotels

"Comfortable room. Courteous staff! Breakfast spread was good - plenty of vegetarian options! "

"Clean room. Great location."

"Yes very safe and relaxing"

"Clean room"

"My stay was excellent from the start to finish. The reception staff were incredibly helpful ,accommodating, making checkin and out and other inquiries seamless. The room was spotless and the temp was perfectly set up for comfort. Transportation was also hassle free especially the shuttle service to Disney. Drivers were very polite and always on time. I enjoyed the breakfast as well- there were so many options to choose from. Servers were also polite and helpful showing me how to use the machines. Overall I had a wonderful experience and would definitely recommend and stay here again."

"A beautiful, clean hotel with great views and great location "

"This is my favorite place to stay in Tokyo. Beautiful gardens and qiuet. Way more than a business hotels, even major international ones. The teppanyaki reatuarant on the grounds should not be missed."

"They will charge you extra for luggage storage for the day, for early check-in., late check-out. These was no amenities available during our visit in mid March. No pool, no hot tob, no sauna. After a long flight we arrived at the hotel at 9 AM and were exhausted. We asked for early check-in and was told it will be extra charge of $20/ hour and would have to wait untill 3 p.m. then after we signed up for their Hotel App , we could check-in at 1 PM.We were also told falsley that our room was not ready , but later learned that it was actually ready all along. "

"Room was nice. Onsen usage is not included unless you the package that includes it. Not as nice as the other properties, you can do worst."