I booked the Deluxe Triple Room for our 3-night stay in Kyoto and overall, we had a good experience for the price we paid. The room was clean and in great condition, and the location was a close walk to Kyoto station. There are lots of great food options close by. Keep in mind that the building to check-in is different from the hotel itself which is unstaffed. You have to stop by at a different building to check-in and then walk again to the hotel, but the check-in building was close to Kyōto station and the hotel was around an 8-min walk. It was a little inconvenient only because we had large suitcases to carry. During our stay, the front door also malfunctioned and we could not get into the hotel. Because the hotel is unstaffed, this was an issue. Thankfully, we encountered another guest whose boyfriend already walked back to the check-in building to notify the staff of the door problem, but if it had been just us then we would’ve had to walk back to the check-in building ourselves. We still waited around 20-30 mins and could not get inside the hotel at this time. There were towels, slippers, coffee/tea, and mugs, but they did not have utensils/cutlery and you had to pay for additional towels. Also, if your stay is short there is no cleaning and if your trash gets full during that time you have to take it out yourselves. I think all of this is because you’re paying for a hotel with no staff so keep this in mind when booking. Overall, our experience was decent.