酒廊

Hotel The M's Kyoto的評價

3 out of 5
Hotel The M's Kyoto
Higashisanno 6-8-1 HIgashikujo, Minami, Kyoto, Kyoto

評價

9.2

卓越

10 分評分,優異;361 則評價中有 239 則" "
8 分評分,不錯;361 則評價中有 96 則" "
6 分評分,一般;361 則評價中有 19 則" "
4 分評分,欠佳;361 則評價中有 4 則" "
2 分評分,很差;361 則評價中有 3 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

David (Sheung Shui)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is clean and near the Kyoto station, and near the bus stop to Kiyomizu
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月18日的回應
Thank you for staying at Hotel The M's Kyoto and your feedback.We hope you had a nice time with us.Our hotel is located near the Kyoto station, so it is very convenient to take a train and bus.We hope you will come back to our hotel again in the future.

8/10 不錯

Yu Ming

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The vending machine should be placed outside the smoking room.
於 2023 年 11 月住了 5 晚
HOTEL The M's Kyoto Front desk 於 2023年11月30日的回應
Dear Guest, Thank you for your feedback! Your valuable reviews help improve our hotel and our services. We will make sure that your suggestion is delivered to our facility team and thought through. Thank you again for staying with us and we hope to welcome you again!

6/10 一般

Ho Ting

讚好:整潔度和職員與服務
位置尚可但房間偏小
房間很小, 洗手間有異味
於 2023 年 11 月住了 2 晚
HOTEL The M's Kyoto Front desk 於 2023年11月20日的回應
给顾客正如您所说,房间太小,洗漱时间有异味,对此深表歉意。未能为顾客提供舒适的逗留,表示衷心的歉意。顾客的意见非常宝贵,为了改善,我们会认真对待的。以后会努力改善的,请再次使用。如果您有任何疑问或要求,请随时告诉我。从前台开始

10/10 優異

Ho Hin

於 2023 年 11 月住了 2 晚
飯店前台 於 2023年11月24日的回應
感謝您光臨Hotel The M's Kyoto很高興得知您覺得我們的位置靠近近鐵路站很方便。我們一直致力於確保客人能夠輕鬆訪問周邊的交通設施,使您的旅程更加愉快。如果您有其他的建議或特別的需求,請隨時告訴我們。我們期待著在未來的某個時候再次迎接您的光臨,提供更優質的服務。再次感謝您的評價!

10/10 優異

Hsin-Yung

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 5 晚
HOTEL The M's Kyoto 於 2023年10月30日的回應
Dear Mr. or Mrs. Hsin-Yung, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.Your feedback is invaluable to us, and it motivates us to continue delivering the best possible experiences.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.HOTEL The M's KyotoFront desk

10/10 優異

Mingtao

於 2023 年 8 月住了 3 晚
HOTEL The M's Kyoto 於 2023年8月28日的回應
Dear Mr. or Mrs., Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you were satisfied with your experience at our hotel.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.HOTEL The M's KyotoFront desk

8/10 不錯

MAO LING

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 5 晚
HOTEL The M's Kyoto 於 2023年8月28日的回應
Dear Mr. or Mrs. MAO LING, Thank you for taking the time to share your positive feedback regarding your recent stay with us. We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.HOTEL The M's KyotoFront desk

8/10 不錯

LAI KAI

於 2023 年 8 月住了 2 晚
HOTEL The M's Kyoto 於 2023年8月12日的回應
Dear Mr. or Mrs. LAI KAI, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.Your feedback is invaluable to us, and it motivates us to continue delivering the best possible experiences.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.HOTEL The M's KyotoFront desk

10/10 優異

CHIEH MING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Really clean
於 2023 年 6 月住了 3 晚
HOTEL The M's Kyoto 於 2023年6月24日的回應
Dear Mr. or Mrs. CHIEH, Thank you very much for choosing to stay at HOTEL The M's Kyoto among many hotels. We're delighted to hear that you found our establishment clean and enjoyable. We'll keep a high standard of cleanliness to ensure our guests have a pleasant experience.We would be honored if you choose to stay at our hotel again when you visit Kyoto in the future. We will continue to strive to provide a relaxing environment for our guests and make further efforts to ensure you have a wonderful time. We look forward to welcoming you back again. HOTEL The M's KyotoFront desk

8/10 不錯

Chloe

HOTEL The M's Kyoto 於 2023年7月1日的回應
Dear Mr. or Mrs. Chloe, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.HOTEL The M's KyotoFront desk

10/10 優異

Chin Hung Tommy

於 2023 年 3 月住了 1 晚
Front desk 於 2023年3月11日的回應
Thank you for taking the time to leave such a wonderful review! We're thrilled to see that you gave us a perfect 10/10 rating.We strive to provide our guests with the best possible service and experience, and we're delighted to hear that we exceeded your expectations.Thank you for choosing our hotel, and we hope to have the opportunity to serve you again in the future.Best regards,

10/10 優異

YH

讚好:整潔度、職員與服務和住宿狀況
於 2022 年 12 月住了 4 晚

8/10 不錯

Tzu-chiao

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 2 晚
Hotel The M's Kyoto front desk 於 2022年12月14日的回應
Thank you so much for having stayed at Hotel The M's Kyoto. We are so happy that you could have spent a nice time at our hotel. Your feedback is an encouragement to us. If you have another chance to visit Kyoto, we look forward to welcoming you again.

8/10 不錯

Penny

讚好:整潔度、職員與服務和住宿狀況
Great hotel. Friendly, helpful staff. Missed the robe though! All of Japan has provided a robe or pajamas. Even budget places. Also found the area to be lacking in fun and stuff to do. Close to the subway station though!
於 2024 年 4 月住了 1 晚
HOTEL The M's Kyoto front desk 於 2024年5月4日的回應
Dear Mr. or Mrs. Penny, Thank you so much for choosing our hotel from among many hotels.We also appreciate your kind review about your experience.However, we deeply apologize for any inconvenience caused by the loan of pajamas.Pajamas are available for rent at the front desk. Please ask the front desk staff the next time you stay with us.We hope to have the pleasure of welcoming you back to our hotel on your next trip to Kyoto.Hotel The M's KyotoFront desk

10/10 優異

Stephanie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel room, great shower, very close to the station
於 2024 年 4 月住了 4 晚
HOTEL The M's Kyoto front desk 於 2024年5月2日的回應
Dear Mr. or Mrs. Stephanie, Thank you so much for choosing our hotel from among many hotels.We also appreciate your kind review about your experience.We hope to have the pleasure of welcoming you back to our hotel on your next trip to Kyoto.Hotel The M's KyotoFront desk

10/10 優異

LOC (FEDERAL WAY)

家人同遊
Good location just 5’ walk from Kyoto Station. Room and beds are clean. Nice staff. We would come back again.
於 2024 年 4 月住了 5 晚
HOTEL The M's Kyoto 於 2024年4月30日的回應
Dear Mr. or Mrs. LOCThank you very much for choosing HOTEL The M's Kyoto from among many hotels.Furthermore, we are truly thankful for your generous review.We look forward to welcoming you back again. Warm regards,HOTEL The M's KyotoFront Desk

10/10 優異

Ryan

於 2024 年 2 月住了 2 晚
Hotel The M's Kyoto 於 2024年4月30日的回應
Dear Mr.or Mrs Ryan ,Thank you so much for choosing our hotel from among many hotels.We also appreciate your kind review about your experience.We hope to have the pleasure of welcoming you back to our hotel on your next trip to Kyoto.Hotel The M's KyotoFront desk

10/10 優異

Haley

伴侶同遊
讚好:整潔度
Amazing and friendly staff. Very modern and bright filled with lots of pretty greenery! Such a convenient location to plenty of shopping and the Kyoto station. Will definitely be back!!
於 2024 年 4 月住了 4 晚
HOTEL The M's Kyoto front desk 於 2024年4月13日的回應
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our friendly staff and enjoyed the modern, bright atmosphere filled with greenery. It's wonderful that our convenient location near shopping areas and Kyoto Station met your needs. We can't wait to welcome you back for another great stay!

10/10 優異

Wijitha

伴侶同遊
讚好:設施服務
Very nice hotel. Only complaint is there were no coffee in the morning.
於 2024 年 4 月住了 3 晚
HOTEL The M's Kyoto front desk 於 2024年4月13日的回應
Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our hotel nice. We apologize for any inconvenience caused by the absence of coffee in the morning. Your comment will be taken into consideration as we strive to improve our services and amenities. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.

8/10 不錯

Haruna (Kobe city Kitaku)

讚好:整潔度、設施服務和住宿狀況
ラウンジも広くゆったりと過ごせました。
於 2024 年 4 月住了 3 晚
HOTEL The M's Kyoto front desk 於 2024年4月13日的回應
この度はHOTEL The M's Kyotoにご宿泊いただき誠にありがとうございます。また、当ホテルのラウンジについて高い評価を頂戴できましたことにも重ねて感謝申し上げます。当ホテルではラウンジを快適にご利用いただくために無料のウォーターサーバーを設置させていただいております。再度ご宿泊の際には是非ご利用くださいませ。

10/10 優異

Richard

於 2024 年 3 月住了 3 晚
HOTEL The M's Kyoto front desk 於 2024年4月14日的回應
Dear Mr. or Mrs. Richard.Thank you very much for choosing Hotel The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Hotel The M's KyotoFront desk

6/10 一般

Michael (Cambridge)

家人同遊
讚好:整潔度和職員與服務
不滿:設施服務
Toilet door is glass and semi transparent. No privacy.
於 2024 年 3 月住了 4 晚
HOTEL The M's Kyoto front desk 於 2024年4月6日的回應
Thank you for bringing this to our attention. We apologize for any discomfort caused by the semi-transparent glass door in the toilet. We understand the importance of privacy and will take your feedback into consideration for future improvements. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 優異

Allyson

於 2024 年 3 月住了 3 晚
HOTEL The M's Kyoto front desk 於 2024年4月21日的回應
Dear Allyson Thank you very much for choosing Hotel The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Hotel The M's KyotoFront desk

8/10 不錯

Mohamed Nasser

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Rooms are small and toilets have thin walls
於 2024 年 3 月住了 3 晚
HOTEL The M's Kyoto front desk 於 2024年3月30日的回應
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced due to the size of the rooms and the thin walls in the toilets. We take your comments seriously and will use them to improve our facilities for future guests. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay.

10/10 優異

Clement

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very conviently located around Kyoto Station. 5-10 minute walk to many malls and restaurants. A great hub to travel to Osaka, Kyoto and Nara.
於 2024 年 3 月住了 6 晚
HOTEL The M's Kyoto front desk 於 2024年3月30日的回應
Thank you for your wonderful review! We're delighted to hear that you found our hotel conveniently located near Kyoto Station and that you enjoyed the proximity to malls and restaurants. It's great to know that our location served as a hub for your travels to Osaka, Kyoto, and Nara. We look forward to welcoming you back for another great stay!

8/10 不錯

Scott

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel very close to Kyoto Station. Clean, nice but the rooms (as is the case often in Japan) very small. With 2 adults and 2 suitcases we had to stack them to walk past.
於 2024 年 3 月住了 5 晚
HOTEL The M's Kyoto front desk 於 2024年3月30日的回應
Thank you for sharing your feedback with us. We appreciate your kind words about our hotel's cleanliness and proximity to Kyoto Station. We understand your concern about the room size, especially with two adults and two suitcases. We apologize for any inconvenience this may have caused during your stay. We will take your feedback into consideration as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back in the future.

10/10 優異

Geoffrey

讚好:整潔度、職員與服務、設施服務和住宿狀況
Couldn't praise the staff more for their assistance and help in finding ways to get around on the transport system. Great area for dining and shopping
於 2024 年 3 月住了 4 晚
Front desk 於 2024年3月24日的回應
Dear Mr/Ms GeoffreyThank you so much for your kind words! We're thrilled to hear that our staff were able to assist you with navigating the transport system and that you enjoyed the dining and shopping options in the area. We hope to welcome you back soon!

10/10 優異

Michelle

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean rooms, perfect size, really comfortable bed with lovely bed linen. An amazingly powerful shower with complimentary shampoo etc. Only thing to note was M is a group of hotels and there was 5 different ones in the area around the station. We didn’t pay attention and tried to check into another one. I’m glad we chose this one.
於 2024 年 2 月住了 3 晚
Front desk 於 2024年3月24日的回應
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our clean rooms, comfortable beds, and powerful showers with complimentary amenities. We apologize for any confusion regarding the multiple hotels in the area but are glad that you ultimately chose to stay with us. We look forward to welcoming you back in the future!

10/10 優異

owen

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly
於 2024 年 3 月住了 1 晚
HOTEL The M's Kyoto 於 2024年3月21日的回應
Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.

8/10 不錯

IKKO

讚好:整潔度和住宿狀況
コスパがいいと感じました
於 2024 年 3 月住了 1 晚
HOTEL The M's Kyoto 於 2024年3月21日的回應
この度は多くのホテルの中から、HOTEL The M's Kyotoにご宿泊いただきまして、誠にありがとうございます。また、お忙しい中ご評価とコメントを頂戴し、重ねてお礼申し上げます。ご滞在中はお寛ぎいただけたご様子で、私共も大変嬉しく存じます。再びお泊まりいただけることを目標のひとつとし、より一層お客様に心地の良い時間をご提供できますよう、これからも努めてまいりますので、お近くにお出掛けの際には、当ホテルをご利用いただけると幸いです。またのご宿泊をスタッフ一同、心よりお待ちしております。

10/10 優異

Quinlan

於 2024 年 3 月住了 1 晚
HOTEL The M's Kyoto front desk 於 2024年3月30日的回應
Dear Mr. or Mrs.Quinla, Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you were satisfied with your experience at our hotel.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.

10/10 優異

Juan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful hotel! The location is great just 2 or 3 mins walk from Kyoto station, even though the gps sometimes indicates a very complicated route once you familiarize with the area is very easy to get around. Nice staff, easy check in and check out, they will hold your bags if you arrive early, so you can explore while you room is ready. Our room has a great size, and was very clean. Safe neighborhood. I definitely will stay again in there.
於 2024 年 2 月住了 3 晚
HOTEL The M's Kyoto 於 2024年3月4日的回應
Dear Mr. or Mrs. Juan Thank you very much for your booking at HOTEL The M's Kyoto. We will try our best to meet your request, but I'm afraid that we might not be able to accommodate your requests because of the situation of the day. Thank you for your kind understanding.If you have any questions, please don't hesitate to contact us.We're looking forward to seeing you soon. Best regards HOTEL The M's Kyoto

8/10 不錯

LAP YEE

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
highly recommended. good for value.
於 2024 年 2 月住了 3 晚
HOTEL The M's Kyoto 於 2024年2月25日的回應
Dear Mr. or Mrs. LAP YEE, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.HOTEL The M's KyotoFront desk

10/10 優異

Shinichiro

於 2024 年 2 月住了 1 晚
HOTEL The M's Kyoto 於 2024年3月21日的回應
Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.

8/10 不錯

Tomoyuki

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
HOTEL The M's Kyoto 於 2024年2月18日的回應
Tomoyuki様この度は多くのホテルの中から、HOTEL The M's Kyotoにご宿泊いただきまして、誠にありがとうございます。また、お忙しい中ご評価を頂戴し、重ねてお礼申し上げます。再びお泊まりいただけることを目標のひとつとし、より一層お客様に心地の良い時間をご提供できますよう、これからも努めてまいりますので、お近くにお出掛けの際には、当ホテルをご利用いただけると幸いです。またのご宿泊をスタッフ一同、心よりお待ちしております。HOTEL The M's Kyotoフロントデスク

8/10 不錯

Nic

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
HOTEL The M's Kyoto 於 2024年2月14日的回應
Dear Mr. or Mrs.Nic, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
Room is very small but the facilities are pretty new. There’s barely no ventilation in the room. After one night, the room is very moisture. Other than that, very good experience.
於 2024 年 1 月住了 3 晚
HOTEL The M's Kyoto front desk 於 2024年2月6日的回應
Dear Guests, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels in Kyoto.We also appreciate your kind review. We will continue to strive to provide a relaxing environment for our guests and make further efforts to ensure you have a wonderful time. We are looking forward to welcoming you once again to HOTEL The M's Kyoto.Kind regards,Front desk HOTEL The M's Kyoto

10/10 優異

Kylie

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
HOTEL The M's Kyoto 於 2024年2月2日的回應
Dear Mr. or Mrs. Kylie, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

10/10 優異

Nancy Ran

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean, New and convenient
Love this boutique hotel, it's new, spotless clean, very convenient location, 7 mins walk from Kyoto station. There are tons of restaurants at the Kyoto station for food choices and some nice small local restaurants near the hotel. Transportation is easy access with buses subway 3 mins away.. It's definitely price for the value. I'd love to stay here again.
於 2024 年 1 月住了 1 晚
HOTEL The M's Kyoto 於 2024年1月30日的回應
Dear Mr. or Mrs. Nancy Ran, Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you were satisfied with your experience at our hotel.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.HOTEL The M's KyotoFront desk

10/10 優異

Nancy Ran

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
HOTEL The M's Kyoto 於 2024年1月30日的回應
Dear Mr. or Mrs. Nancy Ran , Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

10/10 優異

GREGOR

於 2024 年 1 月住了 2 晚
HOTEL The M's Kyoto 於 2024年1月30日的回應
Dear Mr. or Mrs. GREGOR, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

10/10 優異

GWANGSIK

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
HOTEL The M's Kyoto 於 2024年1月23日的回應
Dear Mr. or Mrs. GWANGSIK, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

10/10 優異

Noel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and orderly hotel.
於 2024 年 1 月住了 5 晚
HOTEL The M's Kyoto front desk 於 2024年1月19日的回應
非常感謝您使用我們酒店。下次也謝謝你。

10/10 優異

Maurício

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bem localizado. Moderno e novo.
於 2024 年 1 月住了 3 晚
HOTEL The M's Kyoto front desk 於 2024年1月15日的回應
Dear,Guest.Muito obrigado por usar nosso hotel.Ficamos muito felizes em receber seus elogios em relação à nossa localização.Seremos promovidos todos os dias com base nas valiosas opiniões de nossos clientes.Estamos ansiosos para vê-lo novamente.Front Desk.

10/10 優異

Eric

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is excellent and very close to Kyoto station which offer widw variety of restarurants and shopping. The rooms are spacious according to Japan standards.
HOTEL The M's Kyoto 於 2024年1月10日的回應
Dear Mr. or Mrs. Eric, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto

8/10 不錯

Aya

多人同遊
讚好:設施服務
お部屋も綺麗で過ごしやすかったですが、少し気になる点としては冷暖房のスイッチの場所が分かりにくかったことです。
於 2024 年 1 月住了 1 晚
フロントデスク 於 2024年1月9日的回應
お客様口コミを投稿いただき、誠にありがとうございます。お部屋が綺麗で過ごしやすいとのご感想、嬉しく存じます。一方で、冷暖房のスイッチの場所が分かりにくかったことに関しまして、大変申し訳ございません。お客様の快適な滞在をサポートするため、今後はスイッチの場所についてのわかりやすい案内を検討し、改善いたします。ご不便をおかけしましたことをお詫び申し上げますが、またのご利用をお待ちしております。何かご要望やご質問がございましたら、どうぞお気軽にお知らせください。敬具フロントデスク

10/10 優異

Katie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our first night wasn’t great as there was a very irritating noise coming through the window. We slept with earplugs and asked to switch rooms the following day. The staff was very accommodating and our new room was much better. We loved the location (close to the station) and made good use of the common space in the lobby. Would definitely recommend this hotel and will stay again next time we visit Kyoto!
於 2023 年 12 月住了 3 晚
Front Desk 於 2024年1月9日的回應
Dear guestThank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the noise on your first night. However, we appreciate your understanding and are glad that our staff could promptly assist in relocating you to a more comfortable room.We're delighted to hear that the new room met your expectations and that you enjoyed the convenient location near the station. It's also great to know that you made good use of our common spaces in the lobby.Your recommendation means a lot to us, and we look forward to hosting you again on your next visit to Kyoto. If there's anything specific you'd like us to address or improve upon, please feel free to let us know.Safe travels, and thank you for choosing our hotel!Best Regards,Front desk

10/10 優異

Courtney

於 2023 年 11 月住了 2 晚
HOTEL The M's Kyoto 於 2023年12月25日的回應
Dear Mr. or Mrs. Courtney, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We eagerly anticipate the opportunity to welcome you once again to HOTEL The M's Kyoto during your next visit to Kyoto.Warm regards,Front deskHOTEL The M's Kyoto

10/10 優異

Genevieve

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely loved this hotel! Very close and convenient to the station. Staff was very friendly and they let us leave our luggage before check in and after checkout. Rooms were very clean and quiet. I felt safe and had a very good stay! The room size was on the smaller side but that is customary for Japan. I did not find the space much of an issue.
於 2023 年 12 月住了 2 晚
HOTEL The M's Kyoto 於 2023年12月25日的回應
Dear Mr. or Mrs. Genevieve, Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you were satisfied with your experience at our hotel.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.HOTEL The M's KyotoFront desk

10/10 優異

Chuehhua

於 2023 年 12 月住了 4 晚
HOTEL The M's Kyoto 於 2023年12月25日的回應
Dear Mr. or Mrs. Chuehhua, Thank you very much for choosing HOTEL The M's Kyoto from among many hotels.We also appreciate your kind review.We hope to have the pleasure of welcoming you back to HOTEL The M's Kyoto on your next trip to Kyoto.Front deskHOTEL The M's Kyoto