Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment.
Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We are honored to receive your compliments on our hotel services. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel and our group hotels again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment.
10/10 優異
NING
2023年10月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
NING
於 2023 年 10 月住了 2 晚
Front Office Manager 於 2023年10月11日的回應
Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment.
10/10 優異
Paulia
多人同遊
2023年9月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location and service. Great breakfast!
Paulia
於 2023 年 9 月住了 2 晚
Front Office Manager 於 2023年9月12日的回應
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a comment.We are pleased to hear that you have fully enjoyed your stay with us.As one of the biggest attractive point of our breakfast, we serve it as a semi-buffet style.Sometimes some of our guests from overseas might feel their tast unaccustomed, we are really pleased to hear that you liked it.Once again, thank you for taking your time to review your recent stay with us. We are looking forward to seeing you again in Kyoto, and hoping it will be soon.Front Office Manager
10/10 優異
Yi Wei
2023年8月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Yi Wei
於 2023 年 8 月住了 2 晚
Front Office Manager 於 2023年9月12日的回應
Thank you for your perfect rating to us . We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future. Front Office Manager
Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment. Front Office Manager
10/10 優異
真實旅客
家人同遊
2023年6月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good
櫃台服務人員很專業 熱忱服務 房間乾淨舒適
真實旅客
於 2023 年 6 月住了 4 晚
Front Office Manager 於 2023年6月30日的回應
Thank you for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel.We are pleased to hear that you were satisfied with our staff service and our room. In generally, Japan is fantastic country for hospitality, we assure you that we will continue to strive to provide better service.Once again, thank you for taking your time to write a valuable comment.We are lookng forward to welcoming you again on your future trip in Kyoto.Mitsui Garden Hotel Kyoto Shinmachi Bettei
8/10 不錯
kar wai karen
2023年6月26日
讚好:整潔度、職員與服務和住宿狀況
Room a bit small, no space when you open the suitcase .
kar wai karen
於 2023 年 6 月住了 3 晚
Front Office Manager 於 2023年6月27日的回應
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and for your detailed comment about our hotel.We feel sorry about that the size of the room you stayed was not able to live up to your expectations, However, we would appreciate if you could understand the room situation we have in the city of Japan. If you have another opportunity to stay with us - and we hope you do, we recommend trying our Superior Twin (27.29sqm), Deluxe Twin (33.0sqm) and Junior Sweet Twin (57.0sqm) which you may enjoy luxury stay.We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan.Front Office Manager
10/10 優異
MATTHEW
家人同遊
2023年6月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
室內設計風格與京都相襯,設有澡堂這點很舒適。旅行時亦可以好好休息。
MATTHEW
於 2023 年 6 月住了 3 晚
Front Office Manager 於 2023年6月19日的回應
Thank you very much for staying at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a valuable comment. We are delighted that you enjoyed staying with us and you were satisfied with the traditional design of our hotel and the public large bath.We will continue to strive to further improve our service. We are looking forward to seeing you again.
10/10 優異
Laihwang
家人同遊
2023年4月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
很舒服的住宿經驗
Laihwang
於 2023 年 4 月住了 2 晚
Front Office Manager 於 2023年4月7日的回應
Thank you for staying at Mitsui Garden Hotel Kyoto Shinmachi Bettei.We are very pleased to hear that you had a comfortable stay.We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment.
8/10 不錯
OI CHING
2023年3月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
OI CHING
於 2023 年 3 月住了 1 晚
Front Office Manager 於 2023年3月8日的回應
Thank you for staying at Mitsui Garden Hotel Kyoto Shinmachi Bettei. Also, thank you again for your evaluation during your busy schedule. We are very honored to receive such a high evaluation. We hope that you will use our hotel when you come to Kyoto next time. We are looking forward to seeing you again.
10/10 優異
WAN JU
伴侶同遊
2023年2月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
房間大,乾淨,又有風呂,就是離地鐵站遠了一點,也不近購物區,但是安靜
WAN JU
於 2023 年 2 月住了 1 晚
Front Office Manager 於 2023年3月2日的回應
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a valuable comment. We are so pleased to read your review that you fully enjoyed your stay with us.Regarding the location,our hotel is located at a traditional area surrounded by “Machiya” which is Kyoto Style historical townhouses, our building is a bit behind the main street. Although it is about 7 minutes away from the nearest station, we would appreciate if you could enjoy the scenery of Shinmachi-dori, lined with “Machiya”.Once again, thank you very much for your time to review your recent experience at our hotel. We look forward to welcoming you back to our hotel when you come to Kyoto again.Mitsui Garden Hotel Kyoto Shinmachi BetteiFront Office Manager
8/10 不錯
CHOI LING
家人同遊
2023年2月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
個湯有特別,幾好。
CHOI LING
於 2023 年 2 月住了 1 晚
Front Office Manager 於 2023年2月12日的回應
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent visit in Kyoto. We appreciate giving a wonderful comment on our hotel's review.We are glad to know that you enjoyed your stay with us. We look forward to welcoming you back again for your next trip to Kyoto.
Thank you for your rating to our hotel. We will continue our efforts to give guests more pleasant stay. Again thank you for taking your time to post your assessment.
8/10 不錯
PEI YU
2022年11月27日
PEI YU
於 2022 年 11 月住了 2 晚
Mitsui Garden Hotel Kyoto ShinFront Office Manager 於 2022年11月29日的回應
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent visit in Kyoto. We appreciate giving a good rating on our hotel's review.We are glad to know that you enjoyed your stay with us. We look forward to welcoming you back again for your next trip to Kyoto.
8/10 不錯
chunki
多人同遊
2022年11月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
But not really foldable bike Brompton
We need to pick outside of hotel
Lucky they are safe
chunki
於 2022 年 11 月住了 3 晚
Front Office Manager 於 2022年11月13日的回應
Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment. Front Office Manager
10/10 優異
Sin Yi
2022年10月24日
Sin Yi
於 2022 年 10 月住了 1 晚
宿泊支配人 於 2022年10月26日的回應
Thank you very much for staying at Mitsui Garden Hotels Kyoto Shinmachi Bettei and taking the time to rate us here.It is always wonderful to find out that our guest has enjoyed his or her stay here.We look forward to being of service to you on your next visit to Kyoto in the near future.Mitsui Garden Hotel Kyoto Shinmachi BetteiFront Office Manager
10/10 優異
YiHao
家人同遊
2022年10月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great
YiHao
於 2022 年 10 月住了 4 晚
Front Office Manager 於 2022年10月21日的回應
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Betttei.We appreciate giving a perfect rating on our hotel's review. We are glad to know that you satisfied with your stay. We look forward to welcoming you back again for your next trip to Kyoto.
6/10 一般
Wenwen
家人同遊
2020年2月19日
不滿:客房舒適度
可信度的感受
也許因為時間點的關係所以早餐的比例以及選項比往常少
這大概是我沒想到的
Wenwen
於 2020 年 2 月住了 1 晚
Front manager 於 2020年2月19日的回應
Thank you for staying at Mitsui Garden Hotel Kyoto Shinmachi Bettei and commenting.
However, it is a pity that breakfast did not meet expectations.
This is shared with the staff and attempts to improve the breakfast menu.
Again, I'm sorry for the inconvenience. I look forward to my next visit to Kyoto.
Thank you for having stayed at our hotel and taking your time to write down your comments.
It brings us a great joy that you enjoyed your time while you were in Kyoto.
As you mentioned, our hotel is situated in the old street where we still can feel the traditional atmosphere with quiet and peaceful environment, but yet we are still in the center of Kyoto so that it is easy to get to the transportation and visit some sight-seeing spots.
Moreover, we are happy to hear that we could communicate with you in English to make your stay more pleasant. We will continue to strive our service and language skill as well.
Once again, we really appreciate your comments which is very important all of us.
We are looking forward to welcoming you again, and we hope it will be in the near future.
Front Office Manager
Thank you very much for staying at Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent trip to Kyoto. We are glad to hear that you enjoyed your stay with us including our friendly service and the cleanliness. We will continue to strive harder to provide more comfortable stay to every guest.
We thank you again for taking time to write a review on Expedia and look forward to welcoming you again soon.
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a wonderful comment.
As one of the biggest attractive points of our breakfast, we serve various kinds of Kyoto traditional dishes with plenty of fresh vegetables and ingredients from local farm by buffet style. Although some of our guests from overseas might feel their taste unaccustomed, we are really pleased to hear that you could enjoy having breakfast at our restaurant.
Thank you very much again for your time providing us your feedback which is very important to all of us.
We are looking forward to welcoming you again on your future trip to Kyoto.
10/10 優異
Shuying
2019年8月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Shuying
於 2019 年 8 月住了 1 晚
Front Office Manager 於 2019年8月15日的回應
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent visit in Kyoto.
We appreciate giving a perfect rating on our hotel's review.
We are glad to know that you enjoyed your stay with us.
We look forward to welcoming you back again for your next trip to Kyoto.
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and your fabulous comment on our hotel.
We are very pleased to hear that you fully enjoyed your stay with us and the room you stayed was comfortable for you.
We are glad to hear that you have enjoyed sightseeing a lot. As you know, our hotel is located at very convenient place to many sightseeing spots and easy access to public transportation such as city bus, train and subway. Nearest stations is just 6-7 minutes walking from our hotel.
We are pleased to hear that you were satisfied with our staff service. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable.
Thank you very much again for your time providing us your feedback which is very important to all of us.
We are looking forward to welcoming you again on your future trip to Kyoto.
8/10 不錯
Yvonne
家人同遊
2019年6月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A traditional outlook hotel with good facility and friendly staff
Yvonne
於 2019 年 6 月住了 2 晚
Front 於 2019年6月18日的回應
Thank you for having stayed at our hotel and taking your time to write down your valuable comments.
We are happy to hear that our hotel and service could reach your expectation.
As you mentioned, we offer a new kind of style of hotel with an elegance that evokes the image of a traditional "Machiya" twonhouses surrounding historical houses. The building is pretty new and a mixture of modernity and tradition.
We are also pleased to hear that you were satisfied with our staff service. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable.
Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon.
Front Office Manager
10/10 優異
Carl (香港)
家人同遊
2019年5月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Carl
於 2019 年 5 月住了 3 晚
Front Office Manager 於 2019年5月19日的回應
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent visit in Kyoto. We appreciate giving a good rating on our hotel's review. We hope to welcome you back again at our hotel in not distant future. Front Office Manager
10/10 優異
真實旅客
伴侶同遊
2019年5月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I had a great experience here. The environment is very nice and staffs are very kind. they are very welcome forginer.
真實旅客
於 2019 年 5 月住了 2 晚
front 於 2019年5月8日的回應
Thank you for having stayed at our hotel and taking your time to leave us your great comments.
We are delighted to hear that you had an enjoyable time while you were in Kyoto.
It also brings us a great joy to hear that our hotel and service could meet your expectation. We are trying to improve our hospitality skill to make our guests from the other countries feel comfortable since there are more and more guests from other countries coming.
We assure you that we will continue to strive to provide better service.
Thank you very much again for your time providing us your feedback which is very important to all of us.
We are looking forward to welcoming you again on your future trip to Kyoto.
Front Office Manager
感謝您選擇住宿三井花園酒店京都新町別邸。也非常感謝您在百忙之中提供寶貴的評價.We were disappointed to realize that our location did not meet your expectation.It might be true that our hotel is not very close from the nearest train station, however, still in the heart of Kyoto and only about 7 minute-walk from the station exit 22.There are tons of choices of restaurant and cafe in our area, and we all are happy to recommend our favorites.
The street called Shinmachi, which our hotel is located on, absolutely makes your stay pleasant as it is a small and historical street.
Then according to the parking lot, we apolozise for not having our own parking lot.
There are several parking lots near by our hotel which we usualy introduce to our guests.
Again, thank you very much for your stay and your valuable comments.
We are looking forward to welcoming you soon again.
Front Office Manager
10/10 優異
SHANGCHIEN
2019年3月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
SHANGCHIEN
於 2019 年 3 月住了 1 晚
Front Office Manager 於 2019年3月20日的回應
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent visit in Kyoto.
We appreciate giving a perfect rating on our hotel's review.
We are glad to know that you enjoyed your stay with us.
We look forward to welcoming you back again for your next trip to Kyoto.
Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent stay in Kyoto and for your detailed comment on our hotel.
We are pleased to hear that you were satisfied with our staff service.
However, it is disappointing that the window did not open and I was worried about the sound of air conditioning.
We want to make your opinion helpful when making renovations.
Thank you so much again for taking the time to offer your valuable opinion. We hope to welcome you all back again soon.
10/10 優異
Hsiu-Hui
2019年2月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hsiu-Hui
於 2019 年 2 月住了 3 晚
Front Office Manager 於 2019年2月20日的回應
Thank you for your perfect rating to us and we are very happy to hear that you were impressed with our hotel. We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.
8/10 不錯
Rich (Taipei, Taiwan)
家人同遊
2019年2月9日
讚好:整潔度和職員與服務
It is very convenience to the shopping area.
Rich
於 2019 年 1 月住了 2 晚
Front Office Manager 於 2019年2月9日的回應
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a wonderful comment.
It brings us great joy to hear that you enjoyed our central yet quiet location. Our hotel is located on a small historical street called Shinmachi, and that makes our guests feel a special atmosphere that you can only feel in certain area in Kyoto. We are also in walking distance to famous Nishiki Food Market where you can enjoy some local foods.
Thank you so much again for taking the time to offer your valuable opinion. We hope to welcome you all back again soon.
Thank you for your perfect rating to us and we are very happy to hear that you were impressed with our hotel. We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.
Front Office Manager
8/10 不錯
真實旅客
2018年11月2日
真實旅客
於 2018 年 10 月住了 1 晚
Front Office Manager 於 2018年11月2日的回應
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking the time to share your valuable comment with us.
"Thank you very much again for your time providing us your feedback which is very important to all of us.
We are looking forward to welcoming you again on your future trip to Kyoto."