First of all, the location of this hotel is perfect. It’s right in the Gion district, walking distance from the cute shopping and restaurants. We could even see the pagoda from our room. The room was clean when we arrived and had plenty of room for two travelers and our belongings. We appreciated the amenities including the robes and slippers. The sink outside of the bathroom was nice for multiple travelers. The downside was that the room was never cleaned. They would empty the trash, and clean the floors but our beds went unmade, and the sinks and shower were never cleaned. We asked for a change of towels that took all day to receive. The WiFi was also very weak. Overall we were satisfied with our stay but expected more from the service.