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東朗開斯特暢貨中心費爾菲爾德萬豪套房酒店的評價

2.5 out of 5
東朗開斯特暢貨中心費爾菲爾德萬豪套房酒店
2270 Lincoln Hwy E, Lancaster, PA

評價

8.8

優異

10 分評分，優異；731 則評價中有 444 則" "
8 分評分，不錯；731 則評價中有 190 則" "
6 分評分，一般；731 則評價中有 53 則" "
4 分評分，欠佳；731 則評價中有 26 則" "
2 分評分，很差；731 則評價中有 18 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Shannon

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Check in good
於 2024 年 5 月住了 1 晚
Daidy Gonzalez 於 2024年5月11日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 不錯

Susan

讚好：整潔度、職員與服務和住宿狀況
No tea bags in room, they had coffee but not tea bags. Water in pool was very cold. The hours were customer friendly but the water was very cold. I thought I would get used to the temperature but did not.
於 2024 年 4 月住了 1 晚
Daidy Gonzalez 於 2024年4月18日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Mayonna (Coatesville)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Daidy Gonzalez 於 2024年4月12日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Debra

於 2024 年 3 月住了 1 晚
Daidy Gonzalez 於 2024年4月18日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Carol (Oakhurst)

家人同遊, 親子同遊, 伴侶同遊
讚好：住宿狀況
My husband and I stayed for one night at this hotel to attend a family wake. This hotel was a pleasant surprise…decorated nicely & very clean. The front desk attendant was very friendly and pleasant. I really enjoyed talking to her. I took a quick tour of the gym — it was small but sufficient …although we did not use the amenities. The hotel room was spacious, quiet and very clean. The free breakfast consisted of standard breakfast foods such as cereal, yogurt, oatmeal, fruit, bagels, muffins, waffles, eggs & sausage buffet. Coffee, juice and tea. I would definitely recommend this hotel to others. The Tanger Outlets are very close….and an amusement park is across the highway. Nice stay!
於 2024 年 2 月住了 1 晚
LaTonya 於 2024年2月27日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 優異

Tina

讚好：住宿狀況
於 2024 年 2 月住了 1 晚
Daidy Gonzalez 於 2024年2月29日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Tara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and the staff was very friendly
於 2024 年 2 月住了 2 晚
Daidy Gonzalez 於 2024年2月16日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 一般

真實旅客

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2024 年 1 月住了 1 晚
Daidy Gonzalez 於 2024年2月16日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 一般

Cindy (BROOKLYN)

家人同遊
於 2023 年 12 月住了 2 晚
Daidy Gonzalez 於 2024年2月16日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Aneya

於 2024 年 1 月住了 1 晚
Daidy Gonzalez 於 2024年2月16日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Craig

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff very polite. Room clean. Need better pillows
於 2023 年 12 月住了 2 晚
Daidy Gonzalez 於 2024年2月16日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 一般

Luke

家人同遊
讚好：整潔度
於 2023 年 12 月住了 3 晚
Daidy Gonzalez 於 2024年2月16日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 欠佳

JENNIFER

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Disappointing won’t come back
We were supposed to have rooms next to each other. I called and requested an early check in. They said it would be fine. When i arrived, The person before me who was a walk in received room 201. I check In and receive 203. I was told our second room wouldn’t be able to be next to it. But we could come back and check in for 222. We come back to check in for 222, they said it’s no longer available and we could have a room on the 3rd floor. When we complained and asked for a manager we were handed a card and basically told nothing they can do. We changed the bed sizes to be on the same floor. The trash cans were all full for the breakfast.
於 2023 年 12 月住了 1 晚
Daidy Gonzalez 於 2024年2月16日的回應
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your most recent stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 一般

Janel

家人同遊
Needs Improvements with staff
The stay was ok. We were originally given the key to an occupied room then transferred to a room over the pool. Our thir room was fine.
於 2023 年 12 月住了 1 晚
Daidy Gonzalez 於 2024年2月16日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 不錯

Arindam

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Breakfast could hv been better
於 2023 年 12 月住了 1 晚
Daidy Gonzalez 於 2024年2月16日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Luisa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Return Customer
Clean lobby, room and bathroom. Close to many restaurants and places to visit. This is our second stay at this hotel and we will definitely visit again!
於 2023 年 12 月住了 1 晚
Daidy Gonzalez 於 2024年2月16日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 不錯

Debra

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Not enough towels in bathroom.. 4 towels and 3 washcloths for 5 .. location is good
於 2023 年 12 月住了 1 晚

10/10 優異

Timothy

讚好：整潔度、職員與服務、設施服務和住宿狀況
Gfab
Daidy Gonzalez 於 2024年2月16日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 一般

Linda

家人同遊
不滿：住宿狀況
the room was in need of updating. nightstand lamp was broken. Luke warm hot water for bathing.
於 2023 年 12 月住了 4 晚

10/10 優異

Mike

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay!
We were there from a Monday through Thursday and were very happy with the room and service. Everything looked clean and 'kept-up". The breakfast was pretty average for a free breakfast but it was just fine. The location is wonderful for easy travel to all the Lancaster attractions.
於 2023 年 11 月住了 3 晚
Daidy Gonzalez 於 2023年11月15日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Joseph

多人同遊
讚好：設施服務
Had a very pleasant stay with a very friendly and helpful staff.
於 2023 年 11 月住了 2 晚
Daidy Gonzalez 於 2023年11月15日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Bong hee

於 2023 年 10 月住了 1 晚
Daidy Gonzalez 於 2023年10月14日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 一般

RICHARD

於 2023 年 10 月住了 1 晚
Daidy Gonzalez 於 2023年11月11日的回應
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the management leadership team. We will work to improve our overall experience and do our best to prevent any guest issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 優異

christina

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was walking distance to outlets. Convenient to everything. Clean facility. Front desk even had a contact case when I forgot mine.
於 2023 年 9 月住了 1 晚
Daidy Gonzalez 於 2023年10月9日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Jerry

讚好：整潔度、職員與服務和住宿狀況
Convenient access to Dutch Wonderland. Very nice hotel. Comfortable beds.
於 2023 年 9 月住了 1 晚
Daidy Gonzalez 於 2023年10月9日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Michele

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were very friendly and helpful. When asked about dining options they were willing to provide suggestions and print out directs to the 2 location. Very appreciative. Only disappointment is breakfast ran out of eggs and sausage early and there were no more to replace them. Knowing you had a full house, provision should have been made, especially for a Friday morning.
於 2023 年 9 月住了 1 晚
Daidy Gonzalez 於 2023年10月9日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 不錯

Kimberly

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Daidy Gonzalez 於 2023年10月9日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 欠佳

Hyun Jung

於 2023 年 9 月住了 1 晚
Daidy Gonzalez 於 2023年10月14日的回應
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the managementOnce again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 優異

Helen

於 2023 年 9 月住了 1 晚
Daidy Gonzalez 於 2023年10月14日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Paul

於 2023 年 9 月住了 1 晚
Daidy Gonzalez 於 2023年10月9日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 不錯

Amy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel staff were nice, property was well maintained
於 2023 年 9 月住了 1 晚
Daidy Gonzalez 於 2023年10月9日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Eny

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Big room and clean. Close to outlet
於 2023 年 9 月住了 1 晚
Daidy Gonzalez 於 2023年10月9日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Mary Ann

於 2023 年 8 月住了 1 晚
Daidy Gonzalez 於 2023年9月14日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

8/10 不錯

Ralph

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Daidy Gonzalez 於 2023年9月14日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

6/10 一般

Danny

家人同遊
讚好：整潔度和客房舒適度
不滿：住宿狀況
Average
We booked a King size bed, but received a double room. he front desk said since we booked it through a third party, the room requested isn't guaranteed. The room had holes in the carpet and the wall paper is outdated and damaged, along with some of the furniture. The room was comfortable and clean. The addition of vehicle charging ports would be something to consider.
於 2023 年 9 月住了 1 晚
Daidy Gonzalez 於 2023年9月14日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

10/10 優異

Richard

讚好：整潔度、職員與服務、設施服務和住宿狀況
Well managed facility. Excellent service.
於 2023 年 9 月住了 2 晚
Daidy Gonzalez 於 2023年9月14日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

6/10 一般

Aan

讚好：職員與服務
於 2023 年 8 月住了 1 晚
Daidy Gonzalez 於 2023年9月14日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

6/10 一般

William

親子同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Check in is not smooth and room arrangements are not organized
於 2023 年 9 月住了 1 晚
Daidy Gonzalez 於 2023年9月14日的回應
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the management leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 優異

Fitsum

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location, excellent customer service
於 2023 年 9 月住了 1 晚
Daidy Gonzalez 於 2023年9月14日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

4/10 欠佳

Carmen Luisa

於 2023 年 8 月住了 1 晚
Daidy Gonzalez 於 2023年10月9日的回應
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the management leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 優異

Yitzchok

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay friendly service beautiful room
於 2023 年 8 月住了 2 晚
Daidy Gonzalez 於 2023年9月14日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

6/10 一般

Susan

親子同遊
讚好：整潔度和住宿狀況
The only thing I was not happy with was I didn't get the room I booked. It was my 4 grandchildren, my husband and myself. So, I booked a room with 2 queen beds and a queen pull out couch. They didn't have one available, so I only got 2 queen beds. I still paid the same price if it was with the couch.
於 2023 年 8 月住了 2 晚
Daidy Gonzalez 於 2023年9月14日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

6/10 一般

Carl

於 2023 年 8 月住了 1 晚
Daidy Gonzalez 於 2023年10月9日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 欠佳

Peter (Bayside)

於 2023 年 8 月住了 3 晚
Daidy Gonzalez 於 2023年9月14日的回應
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the management leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

6/10 一般

Amanda

親子同遊
讚好：整潔度、職員與服務和住宿狀況
The room was great, great size, ac worked great. Only downfalls of the stay were the size of the pool (super super tiny) and the breakfast. We were told by staff that they put out breakfast at 6 am and that's it for the day. One of everything and no additional stuff was allotted. The breakfast hours listed were 6-10. They put out one pot of scrambled eggs, one of reheated sausages (that we saw two days in a row), a dozen bagels and English muffins, and hey fill the small cereal dispenser once and that's it. There were no grab and go options that were listed as included and if you arrived at 745 am your only option left was the sausages.
於 2023 年 8 月住了 2 晚
Daidy Gonzalez 於 2023年8月25日的回應
Thank you for taking the time to let us know about your experience while staying with us. Your experience of breakfast is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management leadership team to ensure the necessary guidelines are in place and reviewed to prevent a limited breakfast selection before breakfast times are over from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 一般

Michelle

家人同遊
讚好：客房舒適度
Just ok
I tried to check in at appropriate time and my room was not ready. So I waited in lobby. 45 minutes later I got in a line of people and had to wait even longer because check ins were moving slowly. The room was ok. Hair in bathroom, and pillows smelled like previous guests. Beds comfortable. I dont recommend if you are wanting to take your kids swimming. The pool is very small and lots of kids makes no room for swimming. And it was cold and dirty.(cloudy)
於 2023 年 8 月住了 1 晚
Daidy Gonzalez 於 2023年8月25日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Mark

於 2023 年 8 月住了 1 晚
Daidy Gonzalez 於 2023年9月14日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

8/10 不錯

ROSELYN (ROCKAWAY BEACH)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room and bathroom was very spacious, just right for the 5 of us. There are restaurants that are walkable as well as shopping. The hotel is next to Tanger factory outlets. Staff were nice and very accommodating. Breakfast was good. The breakfast room is large. The 5 of us agreed that this hotel is super.
於 2023 年 8 月住了 1 晚
Daidy Gonzalez 於 2023年8月13日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

8/10 不錯

Doreen

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice place but Didn’t get type of room we reserved
Staff was great. Clean and safe and convenient . I was greatly disappointed as I had made my reservation some time ago for a room w 2 queen beds. When we got there they gave us a king bed. Told them we reserved for 2 queen and said they didn’t have any available altho my confirmation confirmed 2 queen. They said the couch is a pull out and that was our only option. We used that but as all pull out couches it was very uncomfortable and didn’t sleep well.
於 2023 年 8 月住了 1 晚
Daidy Gonzalez 於 2023年8月13日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

10/10 優異

Cynthia

親子同遊
讚好：整潔度、職員與服務和住宿狀況
The kids enjoyed the indoor pool. Staff was very pleasant and the breakfast was hot, plentiful and delicious. Plus right across the street from Dutch Wonderland.
於 2023 年 8 月住了 1 晚
Daidy Gonzalez 於 2023年8月13日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon