Hanoi Lang Pagoda Hotels

"This hotel was rated a 4 Star. We booked it based on the many high ratings. Our experience was anything but 4 star. Good: - AC worked very well, cooled the room quickly upon returning from a long day of doing tourist things - Location was convenient, as advertised Not so good: - First impression upon arrival = shocking, felt like we stepped into a hostel, not a 4 Star lobby - "King" bed was two twins pushed - Mattresses were very hard, extremely uncomfortable - No directions posted on the use of the door deadbolt system - Took two requests to get a light bulb replaced - Bathroom hand soap dispenser didn't work, appeared to have not worked for some time - Included breakfast was located off-site at a local shop "down the lane" - A single coffee pack and tea bag were provided per day, for two guests - Housekeeping did not clean up a used half-full coffee cup, it was found on the nightstand where we left it - Wifi stopped auto-connecting, didn't work when it did connect, starting throwing Security Certificate warnings - Housekeeping left a dirty, wet cleaning rag on the floor in the bathroom doorway. Also a "clean" towel was left with hair on it - Laundry service was returned damp, sealed in cellophane packaging, wrinkled - There were a couple of other issues, but this list is too long already"

"Best customer service EVER! Upon my late check in, it was nice to be met with a cold towel, welcome drink & dried fruit. They even went so far as to make a little cake for me and deliver it to my room with a short birthday song! Location is great as it's literally right around the corner from the lake surroinded by many restaurants that also have sky bars. Breakfast has SO much variety & they offer cooked-to-order items as well. I didnt use the spa but it was nice to know that its a service. The property has great decor, super clean and is very quiet considering how busy the street below is. That said, the property is a little older & I(along some other guests) had an issue with a weird moldy smell in my room but I moved immediately. The staff are all ⭐️⭐️⭐️⭐️⭐️. They learned my name quickly, offered help with tours & local rec's, even walked me to my Grab to translate everytime I took a ride. Don't hesitate to give them a try. I felt so taken care of here & everyone helped to make my birthday in Hanoi a memorable one.🙏"

"Cleaners cleaned the rooms every days with new towels. The front room with city view was a bit noisy even though our room was L6. They do supply ear plugs. Staff are courteous and helpful. Breakfast is enough with choice of eggs and Vietnamese noodles soup. Located is fantastic, close and walking distance to shops, restaurants and some attractions."

"Best hotel in Hanoi. "

"Nice hotel. However, the ongoing construction was quite disruptive. "

"Many other good hotels in the area, so I don't think I will return to this hotel. Overall, the hotel is nice, in a quiet area which is close enough to the old quarter. Room was big and clean but with a musty smell. Pool and pool area are quite small and the water is cold. Pool menu is limited and overpriced. Did not take the breakfast as it was overpriced while there are alternatives around. "

"Good "

"Very clean and nice"

"I had a wonderful stay in the Club Room at the Daewoo Hotel Hanoi, and it truly exceeded my expectations. This is my 7th or 8th stay with them in the club room. From the moment I arrived, the service was warm, professional, and attentive. The check-in process was smooth, and the staff made me feel genuinely welcomed. The Club Room itself was spacious, well-appointed, and very comfortable, with elegant décor and great views of the city. The bed was exceptionally cozy, and everything—from cleanliness to in-room amenities—was thoughtfully prepared. One of the highlights of the stay was access to the Club Lounge. The atmosphere there was perfect for both relaxing and informal meetings. The selection of breakfast, afternoon tea, and evening cocktails was impressive, with a good mix of local and international options. The staff in the lounge were especially courteous and attentive, always ready to assist with a smile. The hotel’s facilities, including the pool and fitness center, were well-maintained and added to the overall experience. Its location is also very convenient, making it easy to get around Hanoi. Overall, my stay at Daewoo Hotel Hanoi was comfortable, relaxing, and memorable. I would highly recommend the Club Room experience to anyone looking for a premium stay in Hanoi, and I look forward to returning again."