Lansing Lansing Mall Hotels

"I have requested a refund still have not received it we did not stay the night there was a horrible smell of pot coming from the hotel the roof above the entrance was covered in broken materials plastic pieces what looked to be like somebody shove something out of a window the ice maker didn't work it was terrible I have requested a refund from Expedia I still have not heard anything so far I am very very displeased in both the app and the condition of the property"

"Yes, all was clean and professional staff."

"The rooms were fairly clean, they could use attention to detail as there were areas that could have been better. The halls smelt bad like moldy cheese and at times weed. Staff the lady that checked us in was nice but we did have some rude staff members at least would assume they were staff as no one had a uniform. Pool was nice. It was very loud at times as the rooms are not well insulated. "

"The pool wasnt up and running which was TERRIBLE because that one the only request by our large group of 12 people! "

"Clean room Swimming was fun"

"I checked into my room, noticed immediately that the covers were dirty had stains on them. The curtains to the room were broken half down stains on them. The bathroom was very filthy. Had to go in wipe down the toilet and the sink stains all over the sitting area chairs, and I also took pictures. It was a very unpleasant day was very unsatisfied, and the staff was not accommodating to the situation."

"This hotel is close to family. The rooms are very spacious. We love popping over to Horrocks which is within walking distance. "

"Scent of marijuana in hallways. People were loud in the hallways. Breakfast was minimal and poor quality. No health code enforcement in breakfast area. People were barefoot and setting blankets and stuffed animals on counters by food. "

"This is a very clean Hotel. The staff is very helpful. The Breakfast that was hot daily consisted of sausage and eggs every day. The cook refilling the food seemed to only put a minimal amount out at a time making long waits. The cook was kind but I believe was not allowed to keep the food warmers full consistently. Pool was pretty busy, which also made it oily. It is a very small pool. The hot tub was open and hot but the jets were not working. Overall a nice hotel. It is our 3rd time staying here. We will return again. It is in a nice location near alot of shopping and businesses."