Maidstone Leeds Castle Hotels

"Friendly staff and locely clean room"

"It wasn't too noisy bearing in mind next to motorway. Rooms a bit dated. Bathroom tap splashed everywhere. "

"This hotel is very busy and I had booked two rooms for my son’s wedding on Good Friday. I had contacted the hotel before my stay to ensure that we had twin rooms - I had previously booked them and thought I had paid in advance, but they said I hadn’t and advised that if rebooked through the method I wished to use, that although it would say King Size they would immediately change them to the twins I had booked - they suggested I not cancel the twins until I had booked the king size rooms just in case they sold out. I spoke directly with the Hotel after booking and was assigned the twin rooms instead of king size. So imagine our shock, disappointment and dismay when the beds were Ming Size and not Twin Beds! This was not acceptable and such a bad thing especially because I was called a few days later by Delta saying that the booking was cancelled and I said Yes, because I had rebooked and had spoken with the Hotel directly! So did this guy do something to my arrangements? I don’t know but at £150 plus £27 for breakfast x2 rooms for 1 night - the least I would expect is getting the correct bed configuration!"

"Everybody we had any interaction from the staff onsite was fantastic. We have an autistic daughter who can be challenging at times and the staff did everything they could to try and make her feel comfortable. Would happily stay again."

"Perfect! Staff were incredibly helpful! "

"Absolutely idyllic spot, with gorgeous pastoral views across the village church and rolling hills. Cosy and warm even though we were staying in sub zero British wintertime temperatures! The character features of the building were so appealing to us as antipodeans. The cottage had everything we needed for our stay and was sparkling clean, the welcome basket of biscuits and wine much appreciated . Would not hesitate to come again. "

"A good host who was very responsive. Great set of 3 cottages shared by 9 of us comfortably over the holiday season. Plenty of kitchen equipment for all our culinary needs… brilliant!!"

"Beautiful cottage in an amazing setting - ideal for people who don’t want to use their cars once there! Communication with Skykes Cottages was very process heavy tho - we received so many useless emails before the booking, then during the trip there was so many different people to talk to for every problem. They took time to help. They don’t reply to WhatsApp for Hours tho they say to contact you there. Some improvements needed there to make it seamless please 🙏"

"Loved heron barn we shared all 3 property’s with family and everything was perfect"