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"Cool"

"I stayed three nights at this hotel, my first experience with a “Hampton”, and the overall impression was mixed. The staff were consistently friendly and appeared to support both reception and breakfast service on rotation. Breakfast offered a good range of options, though used plates were sometimes removed before guests had fully finished eating, which I found bizarre. My room was a twin on the first floor above the dining area, with a sealed window facing a fenced-off pavement area, likely designed to prevent access to the glass roof below. Not an issue for me. However, three issues affected my stay, two of which were resolved promptly: - Housekeeping forgot to replace mugs and glasses on one day. - The air-con control panel repeatedly kept restarting itself overnight, lighting up the room despite being switched off. The most significant issue however was the fresh-air fan above the door emitting a humming/buzzing noise continually - it could not be turned off without using the master switch, which also cuts power to bedside and bathroom lights. As a result, guests must choose between sleeping with noise or navigating the room in darkness if the master switch is off - options that are neither comfortable nor safe. A receptionist mentioned this was a known issue without a current fix - it’s surprising to hear given that even budget hotels nowadays have got better ventilation systems in place. An upgrade well overdue? Overall, I expected more from Hampton by Hilton."

"A/C was very good."

"Stayed here many times. Love the hotel staff are so friendly. Our room is always clean and comfortable. Love the choice of a breakfast or a packed lunch brilliant fit when we are going out for the day. "

"The hotel was good location, lovely and helpful staff. The only downside is the hotel is old and could do with a refurbishment. "

"Hotel has really nice views, plenty of walks along the beach to spend on a sunny day. Spa area is ok, but quite full on the weekend so be prepared :-) Two things that were a little bit of a let-down; for a hotel that prides itself as a spa hotel it should really have shampoo and conditioner in the shower. Especially after pool time. Second thing is that the TV is not smart - just something to keep in mind if you want to chill after a little swim around the pool. Otherwise hotel and amenities are pretty good. "

"What a lovely spot. The rooms were clean with very comfy beds. Huge bathroom with tub and shower. Nice restaurant. Beautiful location. Leeds Castle is beautiful, well maintained, and has something for everyone in your family. We stayed 2 nights while visiting in the area. Perfect. "

"Lovely and luxurious "

"Good hospitality and perfect service"