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"Fairly compact but beautifully styles rooms. Efficient check in and out, friendly staff, amazing location in the lovely part of the city and I didn't hear a peep all night from the street outside which is a rarity in London. Highly recommended."

"Excellent overall, though breakfast good but not international hotel standard. View over the Thames was superb and we shall certainly be staying there again."

"We stayed in a double room, assuming would still be similar to hotel quality even though A&O took over from Hilton. The check-in process was a nightmare, queues were long and understaffed. The room itself was completely lacking in any facilities: pillows were useless and collapses as soon as you put your head on (so ended up being flat), there were no extra pillows / bedding in cupboard, no phone to call reception to ask for anything, no iron (even though old iron holder from Hilton days), no safe, extremely noisy bathroom fan and all round was pretty cold / lacking in insulation in the bathroom. Would not stay again."

"Great location close to tower hill underground station. Short walk to the Tower Hill London bridge."

"Great staff and very cool bar on the roof."

"Excellent value for money in the area. I stay here every visit ."

"I really enjoyed my stay here and would not hesitate to recommend to anyone in the future. Close to everything , night life , restaurants, public transportation, everything is close by. Hotel had lots of amenities and communicated with me effectively when I had any questions. "

"Clean room"

"The bar staff and restaurant was fantastic, William, Daisy and not to forget Cara…. I will be back and thank you all for the great experience."