“Though GPS directed our car to the tourist coach parking lot at the back, the hotel is just beside the motorway service centre with several restaurants in it. As customer of the hotel, we can buy £10 worth of coupon at £7.5 and the coupon can be used at nearby restaurant. The family room is also spacious, though the nearby gas station charges comparatively higher than other gas station
”
“Though GPS directed our car to the tourist coach parking lot at the back, the hotel is just beside the motorway service centre with several restaurants in it. As customer of the hotel, we can buy £10 worth of coupon at £7.5 and the coupon can be used at nearby restaurant. The family room is also spacious, though the nearby gas station charges comparatively higher than other gas station
”
“Some of the basics were not provided on our stay so really wasn't worth the money.
Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that……
“Some of the basics were not provided on our stay so really wasn't worth the money.
Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that……
“I visit many hotels and there are too many major hotel chains that do not maintain high levels of service. This hotel was a welcome change as the standards throughout were very high. A special mention for the staff who were so helpful, and to the very high standards of the outside areas. So pleasing to see no litter but properly maintained gardens and walkways. Well done. ”
“I visit many hotels and there are too many major hotel chains that do not maintain high levels of service. This hotel was a welcome change as the standards throughout were very high. A special mention for the staff who were so helpful, and to the very high standards of the outside areas. So pleasing to see no litter but properly maintained gardens and walkways. Well done. ”
“Lovely setting for an overnight stay after a 5 hr drive. Great food and lovely staff.
Didn’t like the flimsy plastic party glasses in the room. Glass or solid plastic one are more in keeping and more useable. ”
“Lovely setting for an overnight stay after a 5 hr drive. Great food and lovely staff.
Didn’t like the flimsy plastic party glasses in the room. Glass or solid plastic one are more in keeping and more useable. ”
“Loved this hotel and we will be back. Decor and the bedroom was amazing. Owners are there if you need anything simply via text message and hotel is spotlessly clean. ”
“Loved this hotel and we will be back. Decor and the bedroom was amazing. Owners are there if you need anything simply via text message and hotel is spotlessly clean. ”