Amazing hotel, made our 6 year old feel
Special with slippers and dressing gown in her size laid on her bed
Nicki
2025 年 6 月入住 1 晚
10/10 超赞
Lynsay
2025 年 6 月 29 日
满意:住宿条件和设施,清洁度
Lynsay
2025 年 6 月入住 1 晚
10/10 超赞
yasir
2025 年 6 月 20 日
yasir
2025 年 6 月入住 1 晚
10/10 超赞
Andy
2025 年 6 月 19 日
Andy
2025 年 6 月入住 1 晚
10/10 超赞
Mohammed Ajmal
2025 年 6 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Mohammed Ajmal
2025 年 5 月入住 2 晚
10/10 超赞
Alan
2025 年 6 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Alan
2025 年 5 月入住 1 晚
8/10 还可以
Beverley
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall comfortable, Breakfast was good, Spa was ok , the jacuzzi was out of order.
The food & drinks were not great in the restaurant. should shandy be fizzy? Mine was flat , when I pointed it out and it was taken away I was told bitter is flat! The bitter Also looked more like larger in colour pale, I was charged for the one taken away.
Coffee machine didn’t work, got a replacement quickly, The room was comfortable, The spa treatment amazing. I would go again but not eat in the restaurant.
Beverley
2025 年 5 月入住 2 晚
10/10 超赞
Jill,Ryehill
2025 年 5 月 16 日
Jill
2025 年 5 月入住 2 晚
6/10 一般
真实旅客
2025 年 4 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stayed at this hotel before. Hotel is nice, staff is friendly and helpful. Spa is great.
What I'm disappointed at is even though I was able to get better offer through hotels.com, at the end I paid more.
As if you book directly with hotel, you get free parking and free spa entry included in room rate.
Booking through hotels.com, you have to pay for both on top of room rate. Also, hotels.com guest get the room with not the best view and location.
真实旅客
2025 年 4 月入住 3 晚
10/10 超赞
Andrew
2025 年 4 月 17 日
Andrew
2025 年 4 月入住 1 晚
6/10 一般
Adam
商务旅客
2025 年 4 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel and very nice. However I wasn’t aware when booking that use of the gym and spa facilities would be an extra £15 along with £12 for 24 hours parking. That’s the only thing for me that let it down. Other than that, great stay.
Adam
2025 年 4 月入住 1 晚
10/10 超赞
Adam
2025 年 4 月 16 日
Adam
2025 年 4 月入住 1 晚
10/10 超赞
Esmail
2025 年 4 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel, spa and swimming pool facilities were good and the dining options were decent- breakfast was 10/10
Staff were very helpful and friendly
Esmail
2025 年 4 月入住 2 晚
8/10 还可以
Julie
商务旅客
2025 年 3 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Julie
2025 年 3 月入住 1 晚
10/10 超赞
Darren
团体旅客
2025 年 3 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel would highly recommend
Darren
2025 年 3 月入住 1 晚
8/10 还可以
anthony
2025 年 3 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
anthony
2025 年 3 月入住 2 晚
8/10 还可以
Philip
2025 年 3 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Philip
2025 年 3 月入住 4 晚
2/10 糟糕
esosa
商务旅客
2025 年 3 月 4 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Dont know where to start!
There was a feeling of u safe in the property from when i parked my car in the car park to when I entered my room.
If not that i was tired and arrived at night, id have left for another place.
Staff were not welcoming at all and spoke as though not interested in their job.
I ordered dinner to my room and it came uncovered having travelled a far distance from the restaurant area where i ordered it from- how grim!!!the plates looked old, uninviting and dead.
The room was tattered, with mouldy and rusty walls. The moment i stepped into the bath for a shower, the curtains and rods fell. Everywhere looked irritating with a rusty sink which i couldn't brush om And there was a foul smell in the room that made me feel sick.
Bathroom had a sticker that says slipper bath and they did nothing such as provide a math to protect you!
The room door had a sticker which said lock your door which told me that i easnt safe- i prayed to God for protection that night and come morning, i said a prayer of thanksgivung and ran out skipping breakfast, ofcourse!
esosa
2025 年 2 月入住 4 晚
6/10 一般
Mick
与配偶出行
2025 年 3 月 2 日
满意:服务设施,员工和服务
不满意:清洁度
payed for a 1 night stay in a premium room that was not cleaned properly and the buffet breakfast was a shambles i queued for 15 mins for a hot breakfast when i prebooked a time for the breakfast only to be told on arrival at the hotplate that i needed to preorder my poached eggs at the table. There was not notice of this and the breakfast staff service was shocking