Levelland Hotel with Pool

"Other. The shower head flew off during shower - very dangerous. Then my fiancé was showering and the water was coming out like a jet spray. He fell in the shower and landed on the toilet. We had to go to the ER most of the night. This was reported to the front desk and a manager has not contacted us on a refund."

"The room was filthy. Bathroom was super dirty. Lamp and TV didn’t work and telephone was not connected so I couldn’t call the front desk. When I went to the front desk and complain she said I should have said something sooner. I told her we had arrived at 1030pm after driving for hours and I went straight to bed. I told her the room should not be dirty in the first place and checked out. She continued to yell at me across the lobby as I was walking out. Very poor customer service and filthy room."

"Very pleasant stay, hotel was very clean, from the. Entrance of the hotel to the room itself! Beds were very comfortable, AC worked great. Breakfast was on point! "

"The beds were comfy and was nice and clean as far as I could tell. "

"Hotel was pretty dirty. Breakfast was okay. Walls were very thin. Comfortable bed and good AC. Front desk staff tried hard. Would be much better if it were cleaner because it is an attractive property. "

"Good"

"Coffee maker didn’t work in rm 229. Refrigerator didn’t work either. Opened the frig to turn it on and it was filthy and looked like an animal turd was in there, smelt horrible as well. But you get what you pay. "

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"The hotel is very tired. Our bathroom had a leak around the commode. The tub looked terrible. Had an excellent breakfast and very nice and accommodating staff. We have stayed at other Elegante properties and this was the worst. For what we paid. We could not recommend this property."