预订莱尔酒店宾馆住宿限时优惠

“Horrible from the customer service side guest services is horrendous not helpful at all will not recommend”

“Nice”

“This is a very clean and nice hotel. It feels brand new and the staff was incredibly friendly and polite. My only complaint was the noise. It seems like when building this hotel, they really cheaped out on soundproofing. It’s right next to the interstate which was loud inside the room, Also, you could hear every footstep in the room above us, and they apparently had young kids who were running around all until almost midnight. And I mean you could really hear them. On the second night we stayed,……

“Staff was not friendly. Room was clean but in disrepair. We were not told the ice vending on our floor was unavailable-they had the broken ice machine blocked by a dolly with a new one it the box. Our bathroom was stained and looked like they were performing maintenance and our door had a gap so it did not close properly and was a safety hazard. ”

“Good service and great workers.”

“Very friendly staff, will be staying here again for my trips!”

“Everything was really nice. The staff was very friendly, rooms were clean and parking was great”

“Good breakfast. My kids loved it.”

“This was my second time attempting to stay at this hotel, and I had previously stayed here for a period of time, so I had a certain level of trust in this property. However, this experience was very disappointing. Due to a necessary name correction on the reservation, Expedia assisted in updating the guest name, and I presented the updated information to the front desk upon arrival. Unfortunately, due to a system synchronization delay on the hotel’s side, the updated information was not visible……

“This hotel is absolutely amazing — the rooms, the breakfast, and the staff are all flawless. I always choose to stay here whenever I visit Chicago.”

“The breakfast was adequate. Mostly little bite type muffins. The rooms were clean but thought it was strange that we had to go to front desk for towels each day and that we had to take our own trash to a location. I could see putting it out our door and someone would pick it up and empty it. If the price was discounted because of no services I could see it. It was extremely hard to get someone at the front desk. Calls went unanswered and stood at the desk for many minutes before any person……

“有看到太阳”

“I've use this hotel on plenty of overnight stays while in Chicago the place is nice”

“FOOD WAS GOOD PARKING SAFE”