Great place to stay for all acitivites in Liverpool.
Everything was in walking distance including bars, restaurants and sight seeing attractions.
A very short walk to the cavern quarter and approx 10mins to Albert dock.
Apartment itself was clean and well equipt for a comfortable stay and i couldnt recommend it more! Would definitely stay here again when visiting Liverpool.
Ellie-Mae
於 2024 年 4 月住了 3 晚
2/10 很差
Niall
家人同遊
2024年3月31日
不滿:設施服務和住宿狀況
Stayed at The Castle Collection in Cook Street, Liverpool with my son for two nights in March. We had no hot water for the whole stay and also had water leaking in the shower through one of the lights over the shower from the upper floor. I contacted the number provided over the weekend but nobody answered. On Monday morning before checking out I rang again and got through to someone. I told them about the issues and I was told to email reservations, which I did. I received an apology and was told one nights stay would be refunded. A week later I still had not received the refund. I contacted The Castle Collection again to ask why it hadn’t been refunded. I was told that the refund was given as credit to Expedia. I contacted Expedia and they said there was no credit or refund provided from The Castle Collection. Expedia contacted The Castle Collection to ask for the refund but was told by the manager they would not provide the refund. So basically I was lied too. Would not recommend The Castle Collection to anybody thinking of staying there.
Niall
10/10 優異
Tracey
2024年2月21日
讚好:整潔度和客房舒適度
Home from home
Parked using the discount code offered from the accommodation at Q Park Dake street. Was well lit and very safe behind the roller shutter door entry.
Apartment no7 was comfortable, clean and welcoming. Could have done with bedside lamps as once you turn main light off it’s a walk in the complete darkness to the bed - bit of a hazard!
Very quiet accommodation and very spacious. Will book again thank you.
Tracey
於 2024 年 2 月住了 2 晚
10/10 優異
Laurie
2024年1月5日
讚好:整潔度和客房舒適度
Great Location, Very comfortable.
Laurie
於 2024 年 1 月住了 3 晚
10/10 優異
Deborah
多人同遊
2023年12月7日
讚好:整潔度和客房舒適度
Really clean apartments, bedding and towels were spotless. All mod cons. The staff were lovely and very friendly. We have stayed at Signature apartments 4 times and will continue to use them.