“When we arrived, we were given a studio room instead of the one-bedroom apartment I had booked. The receptionist told us to contact the booking platform. I reached out to the online customer service, and Mary Ann M. was assigned to assist me. However, she couldn’t reach the local property. It took forever to sort out the problem.
I asked for a phone number to call because the online chat was too inefficient. She gave me a U.S. number, so I made an international call — but it turned out to be……
“When we arrived, we were given a studio room instead of the one-bedroom apartment I had booked. The receptionist told us to contact the booking platform. I reached out to the online customer service, and Mary Ann M. was assigned to assist me. However, she couldn’t reach the local property. It took forever to sort out the problem.
I asked for a phone number to call because the online chat was too inefficient. She gave me a U.S. number, so I made an international call — but it turned out to be……
CHUNGCHI