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DoubleTree by Hilton London West End

4.0 star property
A stylish London hotel that fuels exploration with hearty breakfasts and puts travelers steps away from iconic Leicester Square attractions

Choose dates to view prices

DoubleTree by Hilton London West End is near The British Museum. Guests can dine at Restaurant92, work out in the gym, and visit Leicester Square and Trafalgar Square with nearby bike rentals. Enjoy free WiFi and multilingual staff to enhance your stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
The current price is HK$1,409
HK$1,691 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is DoubleTree by Hilton London West End pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at DoubleTree by Hilton London West End?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London West End on 31 May 2026 start from HK$1,409, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at DoubleTree by Hilton London West End?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton London West End?

Checkout is at noon. Late checkout is available for GBP 10 (subject to availability).

Where is DoubleTree by Hilton London West End located?

Located in London City Centre, this hotel is within a 5-minute walk of Russell Square and The British Museum. Tottenham Court Road and Covent Garden Market are also within 15 minutes. Holborn Underground Station is only a 4-minute walk and Russell Square Underground Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 379 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

Reviews

Verified

8/10 Good

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Great location, clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, amenities
Clean, high standard and fantastic staff!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Irene

Room was lovely, staff all very friendly and helpful. Just a lovely hotel to stay and within walking distance to theatres shops etc.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, great breakfast and a great view from the room! Thank you.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were very helpful and friendly. The room was comfortable and provided plenty of extras which made our stay very enjoyable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kathie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, helpful staff.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, we would definitely stay again

We had a great stay here. The location is perfect and the room was lovely.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Mackenzie

Liked: Cleanliness, amenities, property conditions & facilities
Checking in was easy and the staff was courteous. I appreciated the ability to check in even earlier than anticipated. The room was clean and met my needs.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and clean rooms. Took quite a while to understand how to operate the shower. Excellent staff. Quite a bit of noise coming in from the street. Easy to access the tube from hotel (which is the only way to get around London).
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in May 2025
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the West End. Small but well equipped room. Excellent breakfast. The shower was a little erratic and the floor ended up soaking as the jets were spraying everywhere.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Glyn

Liked: Cleanliness, property conditions & facilities
Slight delay staff very accommodating except bar staff - unenthusiastic! Room ok for price - no added extras like holiday inn Location good/convenient
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and lovely room

Great room, perfect location and lovely staff
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Reception and hospitality at the check in and the room was clean and a quiet location which allowed for a great rest. The breakfast service was excellent on the lower floor and all round was very pleased with the stay and hope to return one day on another visit!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel, friendly and helpful. The room was lovely
Stayed 1 night in Apr 2025
Verified

8/10 Good

Paul

Nice staff and well kept hotel!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

Great Hotel, Exceptional service, breakfast and comfort. Very Impressed.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious comfortable rooms, great amenities and food options! Buffet was excellent! Staff were wonderful!
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Francoise

Liked: Cleanliness, amenities, property conditions & facilities
The first room we were allocated was nice however right in front of noisy lift and cleaners cupboard with almost constant banging of cleaners door and lift doors. Bathroom was freezing cold. No heating in there or towel rail heater to dry towels. No mirror above desk for female to do hair and makeup. The reception staff were fantastic and dealt with the situation and upgraded our room to Deluxe Premium Suite.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and approachable staff and a very warm welcome.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great room upgrade
Stayed 1 night in Apr 2025
Verified

8/10 Good

Michaela

Liked: Cleanliness, staff & service, room comfort
Staff were all lovely and helpful!!
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Claude

Liked: Cleanliness, staff & service
Nice location. Rooms very small. Lacked space for storage and for sitting down. Not super comfortable.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jakki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located to be able to walk to shopping areas, restaurants and the West End.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Esthefany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and the staff was really nice
Stayed 2 nights in Mar 2024