At Hyatt Place West London/hayes, you can look forward to a corner/local shop, a free daily manager's reception and a coffee shop/cafe. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Other perks at this hotel include:
Breakfast (surcharge), self-parking (surcharge) and an electric car charging station
Express check-out, express check-in and babysitting (surcharge)
A TV in reception, multilingual staff and a 24-hour front desk
Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)
Parking and public transport
Electric car charging station on site
Food and drink
1 restaurant and 1 coffee shop/cafe
1 bar
Free daily reception
Coffee/tea in a common area
Restaurants on site
Gallery Cafe
Coffee to Cocktails Bar
24/7 Gallery Market
Things to do
24-hour fitness centre
Family friendly
Babysitting (surcharge)
Children's club (surcharge)
Free cots/infant beds
Corner/local shop
In-room childcare (surcharge)
Laundry facilities
Fridge
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
24-hour business centre
Computer station
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Handrails in stairwells
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
More
Fireplace in reception
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Egyptian cotton sheets
Free cots/infant beds
Heating (climate-controlled)
Pillow-top mattress
Premium bedding
Bathroom
Dressing gowns
Designer toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
TV/satellite channels
Food and drink
Fridge
More
Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofing
Policies
Check-in
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Check-out
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hyatt Place London Heathrow Hayes Hotel
Hyatt Place London Heathrow Hotel
Hyatt Place London Heathrow Hayes
Hyatt Place London Heathrow
Hyatt Place London Heathrow/Hayes UK - Greater London
Hyatt West London Hayes Hayes
Hyatt Place West London Hayes
Hyatt Place West London/hayes Hotel
Hyatt Place West London/hayes Hayes
Hyatt Place West London/hayes Hotel Hayes
Frequently asked questions
Is Hyatt Place West London/hayes pet-friendly?
No, only service animals are welcome at the property.
Hyatt Place West London/hayes Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property is 25-30 minutes away from the airport. The area is not good at all. The property is very run down. The pictures must be from many years ago. The towels are poor quality. Stains on the room carpet. Cab to the airport costs 25 pounds and you have to order in advance. Breakfast is cafeteria style. The entrance of the hotel is very confusing. The front dest is on the second floor and they have to buzz you in! This is more like Motel 6! more like 1 or 2 star hotel.
The room was nice and the people at the desk were nice. That’s where the hood things end. First night the duvet had a few blood droplets staining it. The next night I spilled juice on the duvet. When I got back to the hotel the night after they hadn’t cleaned the room. They remade the bed with the same dirty sheets and duvet. Orange stain on it super obvious. And they didn’t give me fresh towels. They refolded the wet used towels and put them on the rack, including one with juice on it I used to try and dry the bed. After bringing that to the desks attention the cleaning lady was rude to me the rest of the stay. She kept asking if I needed the sheets changed over and over again and kept taking down the keys reschedule sign from the door. Eventually she took it away instead of just putting it back on the other side of the door. She entered while I was gone multiple times after being told I don’t need anything in the room today. The shower drain was clogged when I got to the room. At 9 the first full day we told the desk about it and told them we would be gone all day after 10. They said that after we leave they would fix it. The maintenance guy came up a few minutes later while we were still there and came in even tho the let’s reschedule sign was on the door handle until we left. One of the front desk personnel kept telling me repeatedly I should have booked through Hyatt and questioning why I used Expedia. And lastly they ran out of bags and I couldn’t get my laundry done.