斯內爾高級公寓是否寵物友善住宿？

否，此住宿僅接待輔助動物。

斯內爾高級公寓的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：21:00。延遲入住服務限時提供。

斯內爾高級公寓位於哪裡？

此公寓大樓位於倫敦市中心，距離羅素廣場和大英博物館不到 2 公里。聖保羅大教堂和萊斯特廣場均位於 3 公里內。距離國王十字聖潘克拉斯地鐵站只有 9 分鐘路程，天使地鐵站則只有 10 分鐘。

斯內爾高級公寓倫敦區

Q: 斯內爾高級公寓是否寵物友善住宿？

否，此住宿僅接待輔助動物。

8/10 不錯

Tom

2019 年 6 月 20 日

讚好：職員與服務、住宿狀況和客房舒適度

幾好的公寓

位置幾好，可以行路去的景點也很方便，整潔度算不錯，但需要在別的地方check in比較麻煩

於 2019 年 6 月住了 3 晚

6/10 一般

Sören L.

2020 年 1 月 23 日

不滿：整潔度

Schlechter Service und mangelhafte Sauberkeit

Ich habe im Vorhinein niemanden für weitere Absprachen telfonisch oder per Mail erreicht. Das Objekt war teilweise sehr staubig (Küche) und er Abfluss des Waschbeckens im Bad war eine Zumutung. Wasser lief kaum ab,

於 2019 年 12 月住了 3 晚

4/10 欠佳

真實旅客

家人同遊

2020 年 1 月 8 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Terrible - did not get what we paid for

I have NEVER written a bad review for accommodation until now. We did not get what we paid for. The photos and address listed are deceptive. We booked what we thought was a light, airy and spacious apartment at the listed Kings Cross address (as per photos). What we got was a much smaller apartment. The apartment was not very clean. It had a dirty refrigerator, dirty dishes in the cupboards, dirty mirrors, rubbish on the balcony. It smelled like cigarette smoke despite it being a non-smoking property and it was much smaller than the one advertised. The wifi was poor. Other small things included mold in the bathroom, the front door had been screwed together and only 4 cereal bowls when the booking was for 5. The only good things that I can say is that the location was okay (too far to walk to the tube with our 4 year old) but it did have a good bus connection to the city centre and the neighbourhood felt very safe. I do not recommend booking with this company.

Small lounge with dining table in foreground

於 2020 年 1 月住了 4 晚

6/10 一般

Pedro

家人同遊

2019 年 12 月 12 日

讚好：整潔度、住宿狀況和客房舒適度

Could have been better...

We stayed here for two nights. I will say this that once you book this apartment you will not be able to reach them to make any changes. I tried for 5 months and hotels.com was unable to reach them by phone or email. When you check in, you will need to go to another location about 15-20 minutes from the apartment. They don’t provide cleaning for any stay under 7 days. The apartment didn’t have hot water and no heater although I was able to fix the hot water by talking to them over the phone but not able to fix heater. The apartment is near Angel train station and many small cafe shops around our apartment. Check out was a breeze since you leave the key on dining room table. Our apartment had a stove, refrigerator, washer (no dryer), iron, TV and good WiFi.

於 2019 年 12 月住了 3 晚

6/10 一般

K.M (Singapore)

多人同遊

2019 年 11 月 6 日

不滿：職員與服務

Apartment are great and good location nearby train station

於 2019 年 10 月住了 2 晚

6/10 一般

Maureen (Lancon)

家人同遊

2019 年 10 月 31 日

讚好：職員與服務和設施服務

Il est placé à côté du métro, une des chambres est un peu bruyante mais ça passe. L'appartement est spacieux, bien équipé. Dommage qu'il manque d'entretien, pas de pression dans une salle de bain, les rideaux cassés qui ne fonctionnent pas. Tout cela n'a pas vraiment d'importance nous avons passé un excellent séjour.

於 2019 年 10 月住了 3 晚

4/10 欠佳

真實旅客

家人同遊, 伴侶同遊

2019 年 10 月 20 日

讚好：整潔度和職員與服務

不滿：設施服務

The location of the property was ideal right outside Harringdon Station which provided accessability to all of London with Kings Cross Station 1 stop away and Liverpool Station 7 minutes, but keep in mind the check in was at a different location. The property advertised was not the property we received - the address was non-existent which was extremely frustrating. The toilets were extremely disappointing with the shower heads providing minimal pressure and water - it would have been easier to shower with a garden hose. The first shower we took, there was a major leak in the bathroom flooding the bathroom. Credit to the management, we had someome within the hour to fix the problem. Nonetheless, the experience at this place was okay, quite disappointing. Luckily i didn't spend much time at the place. I probably wouldn't return here.

於 2019 年 10 月住了 4 晚

10/10 優異

真實旅客

2019 年 9 月 28 日

於 2019 年 9 月住了 2 晚

4/10 欠佳

真實旅客

2019 年 8 月 18 日

讚好：整潔度和住宿狀況

不滿：客房舒適度

You don’t know what you’re getting

We were looking for a place in King’s Cross area and saw this listing with 131 King’s Cross Road address. During checking in at a remote office, to our surprises we were told that the listed address was just a “general address” and we got an apartment in a different location. They gave us a place located right next to a busy tube station which happened to have above ground tracks and trains that run until very late. On top of that, next to our building was a construction site that always started early in the morning. While the apartment was clean as expected and conveniently located next to a tube station, the noise had kept us up at night and morning. From the constant screeching brakes from the trains all day to the construction noise next door and all of its glory, generator, power wash, drilling, hammering, yelling etc. The apartment itself was great, the beds were comfortable and bathrooms were clean and all of the appliances worked well, although no air conditioner but we didn’t need it. Overall experience: 2 stars. This was our first and will be our last with this company. If you like unpleasant surprises then this is for you. Otherwise stay away.

於 2019 年 8 月住了 4 晚

8/10 不錯

真實旅客

家人同遊

2019 年 7 月 10 日

讚好：整潔度、職員與服務和設施服務

The positives: Our family liked the location of the property, which was a residential area within a short walking distance of the subways and buses. We liked having a kitchen and washer within our flat. Our second flat was clean and tidy. Midway through our stay, the cleaning crew came in to change sheets & towels, and clean the space. A few negatives: the first flat we were sent to was filthy. At 1:30am, after a long flight from the US, this was not an optimal start to our trip. We called Snell apartments, however, and they immediately rectified the situation by moving us to a new flat. We appreciated their immediate attention to our concern. The hot water heater in the apartment was problematic for us. We kept having to flip the water switch in the hopes we could get some hot water. We learned to tag team as a family and all take showers one after the other, so everyone could get a warm water shower. We did contact the apartment manager who said the heater was fine. In our flat it wasn’t, but we made it work. The only other issue we had, which was not something Snell could address, was the location of a nightclub on the property. It is open Wednesday through Saturday. The nights it was open made sleeping a bit of a challenge. Overall, we appreciated our Space and the Snell property management team. We would definitely rent from them for future trips.

於 2019 年 6 月住了 12 晚

8/10 不錯

Lyndsay

2019 年 4 月 17 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great base for a weekend in London

Good location. Fantastic coffee shop next door but one to the apartment! Great restaurants within a 5 min walk too and both Tesco and Waitrose for basics

於 2019 年 4 月住了 2 晚

10/10 優異

Bruce

2019 年 2 月 17 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2019 年 2 月住了 4 晚

6/10 一般

真實旅客

多人同遊

2019 年 1 月 23 日

讚好：整潔度和設施服務

不滿：職員與服務

The water heater was not functioning at all when we arrived and we noticed it on the morning after our arrival. We immediately called the agency who told us someone would come during the afternoon while we were away. When we came back at 8pm, it was still not functioning. We had to call again.. to finally get someone come to our flat on our 3rd and last day, fixing the issue in about 2 minutes... Really disappointing. Except from that, the apartment was really clean and oractical.

於 2019 年 1 月住了 2 晚

8/10 不錯

Kin

2018 年 11 月 12 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

King's Cross ble til Barbican, men ellers bra!

Først uken vi skulle reise ble vi fortalt at innsjekk skal gjøres på et kontor 3 stopp fra der vi ble innkvartert. Innkvarteringen ble heller ikke der vi hadde bestilt (King's Cross) men 2 holdeplasser fra opprinnelig bestilling (Barbican). Men, med litt planlegging og google maps hjelp gikk innsjekkingen effektivt, og leiligheten vi fikk var tipp topp. Barbican var også et fint område og passet til vår type tur.

於 2018 年 11 月住了 2 晚

2/10 很差

真實旅客

2018 年 8 月 4 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

於 2018 年 6 月住了 2 晚

6/10 一般

Rath (Shreveport, la)

2018 年 5 月 29 日

讚好：整潔度和住宿狀況

Rooms are hot and dificult to fall asleep. The thermostat can be changed by wifi but no instruction. Besides than that everything else is ok

於 2018 年 5 月住了 4 晚

4/10 欠佳

laurent

2018 年 5 月 2 日

不滿：整潔度和職員與服務

A revoir

Sur la confirmation de réservation Nous n'avons pas eu l'information que l'appartement n'était situé à "King's cross road" L'appartement n'est pas du tout insonorisé situé proche de pubs et avec une grande baie vitrée nous avons tous les bruits de la rue En soirée nous sommes comme dans une ruche L'état de l'appartement est moyen : parquet abîmé couchage dans le canapé vraiment pas terrible (beaucoup de lattes manquantes ) Chasse d'eau des Wc de la salle d'eau qui fuit Porte serviette de cette salle d'eau branlant Chauffage de la salle de bain en Marche et impossible de l'arrêter Porte du frigo difficile à ouvrir car porte façade plus attachée Manque de couverts il n'y a que 5 exemplaires alors que nous avons réservé pour 6 Le concierge dans le hall est pas du tout aimable nous avions un problème de badge à une porte il n'a pas voulu nous répondre

8/10 不錯

David

2018 年 4 月 30 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Just right

The apartment was everything we needed. Spacious enough for our family of 4, with a 3 year old and 9 month old in tow. The area was perfectly suited for our needs with easy access to Kings Cross station 10 minute walk way. Would recommend the flat to anyone who doesn't need the services of a 4 star hotel and wants to feel like a local for a few days.

10/10 優異

LJ (USA)

2018 年 4 月 9 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great space and location. No nearby shopping, but plenty of places to eat. Be prepared for downtown noise, but that’s the cost for a great location.

於 2018 年 4 月住了 2 晚

8/10 不錯

真實旅客

2018 年 3 月 19 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Nice property. Not convenient to the city

The property was very nice though some maintenance was needed at our apartment. Beds were comfortable. If you want to be close to the city you should pick another property

於 2018 年 3 月住了 3 晚

斯內爾高級公寓

Snel Superior Apartments

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