搜索新山的公寓

“The host for this property never provided me check-in instructions and never responded to communications attempts by me or by the hotels.com help disk. I used the ohine number included in the reservation confirmation, and I believe hotels.com help desk used the in-app message service. The host didn't respond to either. I finally had to book last minute elsewhere. This was a pre-paid reservation but as of yet I've been unsuccessful getting a refund. ”

“the building is very new, entry to the floors required a pass. It’s easy to get a cab from here as there’s a drop off point right in front. The listing is just a room by itself - the toilet had a slight wet smell but not something serious. Floor was a little dusty but doesn’t affect as well. Our concerns were only that the listing next to ours (They separated 1 unit into 2 listings) we could hear them quite loudly. Other than that, it’s a 3-4 min walk to KSL, so it’s quite convenient. Theres……

“We checked in at around 6:00 PM. The digital lock was not very sensitive, so some patience was needed before successfully unlocking the door. The apartment has 4 bedrooms and 3 toilets. Towels were provided, but guests need to bring their own toothbrush and toothpaste. The environment and cleanliness were excellent — the space was spacious, neat, and well-maintained. Before checkout, at around 9:00 AM+, we heard someone attempting to open the main door, which was a bit concerning. There is a……

“Many facilities are damaged”

“Owner was contactable via WhatsApp and was responsive when if need of help. House is very clean and neat, playground, Lego table and arcade to keep the child entertained! Induction cooker available to do some cooking. Thank you! ”

“The property is unique as the place is clean and amenities are good. Though check-in was at 4pm, but we didn't check-in till around 10pm after the unexpected deposit was made. Exhausted as we were, a good rest in the night was much needed. BUT we have to check-out at 11am the next day let alone a string of do's and don'ts to be carried out to ensure a safe return of the deposit! Nice place with a very rigid requirements that made the stay feel restricted.”

“Pillow was totally flat. Shampoo and Body Wash was not labelled.”