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The Mayfair Townhouse – an Iconic Luxury Hotel的評價

5 out of 5
The Mayfair Townhouse – an Iconic Luxury Hotel
27-41 Half Moon Street, London, England

評價

9.2

卓越

10 分評分，優異；714 則評價中有 522 則" "
8 分評分，不錯；714 則評價中有 108 則" "
6 分評分，一般；714 則評價中有 50 則" "
4 分評分，欠佳；714 則評價中有 24 則" "
2 分評分，很差；714 則評價中有 10 則" "

9.8/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Hoi I

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 6 晚
Miranda B 於 2023年6月12日的回應
Dear Hoi, I am delighted to see that you had such a memorable experience time with us. We look forward to welcoming you back in the future.

10/10 優異

Kai

於 2023 年 6 月住了 3 晚
B England 於 2023年6月11日的回應
Dear Kai,I am delighted to see you had such a memorable time with us and I do hope we have the opportunity to welcome you back in the near future.Warm regards,Ben EnglandFront Office Manager

10/10 優異

TSZ KEI

於 2022 年 11 月住了 1 晚

10/10 優異

Fabio

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful boutique restaurant in the heart of London. I would definitely stay here again.
於 2024 年 4 月住了 3 晚
Miranda B 於 2024年5月5日的回應
Dear Fabio, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 優異

Vanessa

讚好：整潔度、職員與服務和住宿狀況
Great and reasonably priced
於 2024 年 5 月住了 1 晚
Miranda B 於 2024年5月5日的回應
Dear Vanessa, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

6/10 一般

Marco

讚好：整潔度和職員與服務
Overrated
於 2024 年 4 月住了 3 晚
Miranda B 於 2024年5月5日的回應
Dear Marco, I appreciate the time you have taken to provide feedback from your experience with us. I appreciate the feedback you have provided and I do hope we have the opportunity to welcome you back in the future.

8/10 不錯

alfredo

伴侶同遊
讚好：整潔度
Rooms are extremely small, staff is well mannered, except for the evening staff not even answering hello.
於 2024 年 4 月住了 3 晚
Miranda B 於 2024年5月5日的回應
Dear Alfredo, I appreciate the time you have taken to provide feedback from your experience with us. I appreciate the feedback you have provided and I do hope we have the opportunity to welcome you back in the future.

10/10 優異

Matthew

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautifully appointed, the hotel is very modern but retains a classic feel. The staff are courteous and helpful. The location could’t get much better for London.
於 2024 年 4 月住了 1 晚
Miranda B 於 2024年4月29日的回應
Dear Matthew, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 優異

Brian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff and fantastic room. Location is ideal as it is close to sites and transit. Will definitely stay there again.
於 2024 年 4 月住了 1 晚
Miranda 於 2024年4月29日的回應
Dear Brian, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

4/10 欠佳

Dennis

家人同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
Given room in basement, with partial view of noisy alley and barely room for two bags and 2 people. Their interpretation of quirky was mine of dungeon. Good thing I paid extra for classic room, couldn’t imagine one worse. Manager, Ben, took care and provided nice room in daylight.
於 2024 年 4 月住了 2 晚

10/10 優異

Tracey

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 3 晚
Miranda B 於 2024年4月19日的回應
Dear Tracey, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 優異

Robert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff and location room upgrade was. Nice touch
於 2024 年 4 月住了 1 晚
Miranda B 於 2024年4月17日的回應
Dear Robert, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

10/10 優異

Lilimary

讚好：整潔度、職員與服務、設施服務和住宿狀況
perfect hotel
於 2024 年 3 月住了 8 晚
Miranda B 於 2024年4月12日的回應
Dear Lilimary, I am delighted to see that you had such a memorable experience us. We look forward to welcoming you back in the future.

10/10 優異

Victoria

親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful hotel with helpful and friendly staff. Great location and comfortable beds.
於 2024 年 3 月住了 6 晚
Miranda B 於 2024年4月10日的回應
Dear Victoria, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 優異

Rosalind

讚好：整潔度、職員與服務、設施服務和住宿狀況
Always friendly
於 2024 年 4 月住了 1 晚
Miranda B 於 2024年4月10日的回應
Dear Rosalind, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

10/10 優異

Christopher

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay, hotel in great condition. Reception staff a touch cold, not very engaging.
於 2024 年 3 月住了 3 晚
Miranda B 於 2024年4月5日的回應
Dear Christopher , I appreciate the time you have taken to provide feedback from your time with us. I appreciate the feedback you have provided and I do hope we have the opportunity to welcome you back in the future.

10/10 優異

Darlene

讚好：整潔度、設施服務和住宿狀況
Staff were excellent. Very welcoming and helpful
於 2024 年 3 月住了 3 晚
Miranda B 於 2024年4月5日的回應
Dear Darlene, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

6/10 一般

James

讚好：整潔度
不滿：職員與服務
Usually fantastic but really missed the mark this time around.
於 2024 年 3 月住了 2 晚
Miranda B 於 2024年4月5日的回應
Dear James, Thank you for taking the time to share feedback from your experience with us. Please accept my apologies for the clear shortfalls you had experience and rest assured, your feedback will be relayed to our team. I do hope we have the opportunity to retain your loyalty to The Mayfair Townhouse.

10/10 優異

Lindsay

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 2 晚
Miranda B 於 2024年4月24日的回應
Dear Lindsay, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

6/10 一般

Janet

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
VIP status from Expedia not acknowledge, I asked for room upgrade if available they said I had to pay extra.
於 2024 年 3 月住了 2 晚
Miranda 於 2024年4月29日的回應
Dear Janet, I appreciate the time you have taken to provide feedback from your experience with us. I appreciate the feedback you have provided and I do hope we have the opportunity to welcome you back in the future.

6/10 一般

Frederick

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
An "okay" hotel. Certainly well located. Perfect location really. The price of the room in relation to what the room was.....not well aligned. You pay for the location not the lodging and they know it, and make the most of it. If you have cash and value the location then this is a spot for you. If some extra steps are not a concern you can exchange those steps for better value elsewhere.
於 2024 年 3 月住了 2 晚
Miranda B 於 2024年3月28日的回應
Dear Frederick, Thank you for taking the time to share feedback from your experience with us. Please accept my apologies for the clear shortfalls you had experience and rest assured, your feedback will be relayed to our team. I do hope we have the opportunity to retain your loyalty to The Mayfair Townhouse.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Värt pengarna! Kändes lyxigt att ha fri tillgång till dricka och snacks på rummet. Badrockar och tofflor ett plus. Lyxiga badrumeprodukter som doftade underbart. Trevlig personal. Enda minus: standardrummen är inte stora. En stor resväska får man problem med…
於 2024 年 3 月住了 3 晚
Miranda B 於 2024年3月28日的回應
Dear Annika, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

10/10 優異

Gina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel, excellent location, super polite and friendly staff..Our room was rather small, but with all amenities& the king bed was very comfortable
於 2024 年 3 月住了 3 晚
Miranda B 於 2024年3月26日的回應
Dear Gina, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

10/10 優異

Eva

讚好：整潔度、職員與服務、設施服務和住宿狀況
Best place in the middle of the Town
於 2024 年 3 月住了 7 晚
Miranda B 於 2024年3月26日的回應
Dear Eva, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 優異

Kerstin

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Everthing was Perfect, very friendly staff and good Location ( next to Undergroud Station with 3 tube-Lines) to visit London
於 2024 年 3 月住了 3 晚
Miranda B 於 2024年3月26日的回應
I am delighted to see that you had such a memorable experience with us. It is great to see our staff and location were both a highlight of your stay and rest assured, your feedback will be relayed to our team. I look forward to welcoming you back in the future.

10/10 優異

Lee (Raleigh)

於 2024 年 1 月住了 3 晚
Miranda B 於 2024年4月14日的回應
Dear Lee, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 優異

Ashley

讚好：整潔度、職員與服務、設施服務和住宿狀況
Thank you for a great stay!! Would choose this hotel again and again. Great concierge, beautiful bar & rooms, perfect location.
於 2024 年 3 月住了 3 晚
Miranda B 於 2024年3月26日的回應
Dear Ashley, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 優異

Susie

於 2024 年 3 月住了 1 晚
Miranda B 於 2024年4月10日的回應
Dear Susie, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

10/10 優異

John

讚好：整潔度、職員與服務和設施服務
very nice staff
於 2024 年 3 月住了 2 晚
Miranda B 於 2024年3月26日的回應
Dear John, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 優異

Arbab Shahbaz Khan

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best hotel in fancy area of London
於 2024 年 3 月住了 3 晚
Miranda B 於 2024年3月18日的回應
I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

10/10 優異

Anne

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The showers have real pressure and are amazing. There is not much storage room for luggage. If you are packing heavy make sure to ask for a room that has real closet space and drawers. Ours had no drawers or space for our wheelies. Beds are super comfortable.
於 2024 年 2 月住了 3 晚
Miranda B 於 2024年3月13日的回應
Dear Anne, I appreciate the time you have taken to provide feedback from your experience with us. I appreciate the feedback you have provided and I do hope we have the opportunity to welcome you back in the future.

10/10 優異

Jonscott

商務旅客
讚好：整潔度、職員與服務和住宿狀況
The Mayfair townhouse is an exceptional property located in a very exceptional area. The rooms are well appointed and the staff is exemplary. Highly recommended ✅
於 2024 年 3 月住了 2 晚
Miranda B 於 2024年3月13日的回應
I am happy to see that you had such a memorable experience with us. It is great to see our staff, location and bedroom offerings were all a highlight of your stay and rest assured, your feedback will be relayed to our team. I look forward to welcome you back in the future.

10/10 優異

Wendy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent staff, location and ambiance! Would stay again!
於 2024 年 2 月住了 8 晚
Miranda B 於 2024年3月13日的回應
I am delighted to see that you had such a memorable experience us. It is great to see our staff and location were both a highlight of your stay and rest assured, your feedback will be relayed to our team. I look forward to welcome you back in the future.

10/10 優異

Lauren

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 2 晚
Miranda B 於 2024年3月26日的回應
Dear Lauren, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 優異

Ronaldo

寵物同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Great staff, and easy to get around everywhere (walkable).
於 2024 年 2 月住了 2 晚
Miranda B 於 2024年3月3日的回應
I am delighted to see that you had such a memorable experience with us. It is great to see our staff and location were both a highlight of your stay and rest assured, your feedback will be relayed to our team. I look forward to welcoming you back in the future.

10/10 優異

tomomi

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
good service
於 2024 年 2 月住了 1 晚
Miranda B 於 2024年3月2日的回應
Dear Tomomi, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

10/10 優異

Seki

讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast is very nice.
於 2024 年 2 月住了 3 晚
Miranda B 於 2024年3月1日的回應
Dear Seki, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

8/10 不錯

Ahmad

讚好：整潔度、職員與服務、設施服務和住宿狀況
every thing is excellent
於 2024 年 2 月住了 2 晚
Miranda B 於 2024年2月27日的回應
Dear Ahmad, I am delighted to see that you had such a memorable experience stay with us. We look forward to welcoming you back in the future.

10/10 優異

Sarah

讚好：整潔度、設施服務和住宿狀況
Great hotel, excellent staff, lovely room. Wonderful location.
於 2024 年 2 月住了 3 晚
Miranda B 於 2024年2月27日的回應
I am delighted to see that you had such a memorable stay with us. It is great to see our staff and location were both a highlight of your stay and rest assured, your feedback will be relayed to our team. I look forward to welcoming you back in the future.

10/10 優異

Ehime

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a beautiful experience.
於 2024 年 2 月住了 2 晚
Miranda B 於 2024年2月27日的回應
Dear Ehime, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

6/10 一般

Angela (New York)

讚好：整潔度
不滿：職員與服務和住宿狀況
The room and bathroom were extremely small, even for a superior room. Carpet on the floor. There is not much around the area; it is very quiet. If you book through Expedia, you cannot leave a day earlier if you need it. You are stuck there. The front desk personnel was rude.
於 2024 年 1 月住了 2 晚
Miranda B 於 2024年3月1日的回應
Dear Angela, Thank you for taking the time to share feedback from your experience. Please accept my apologies for the clear shortfalls you had experience and rest assured, your feedback will be relayed to our team. I do hope we have the opportunity to welcome you back to the Mayfair Townhouse.

10/10 優異

Robert (New York)

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 1 晚
Miranda B 於 2024年3月26日的回應
Dear Robert, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

10/10 優異

jennifer (niagara falls)

讚好：整潔度、職員與服務和住宿狀況
Excellent boutique Hotel with lovely staff excellent service and fabulous dinning and good service
於 2024 年 2 月住了 3 晚
Miranda B 於 2024年3月1日的回應
Dear Jennifer, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 優異

Catherine

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff, cleanliness, service
於 2024 年 2 月住了 3 晚
Miranda B 於 2024年3月1日的回應
Dear Catherine, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 優異

Han (Guildford)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great boutique hotel.
於 2024 年 2 月住了 1 晚
Miranda B 於 2024年2月27日的回應
Dear Han, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

10/10 優異

BERTHA MARIANA

讚好：整潔度、職員與服務和住宿狀況
Beautiful hotel and excellent location.
於 2023 年 12 月住了 3 晚
Miranda B 於 2024年3月1日的回應
Dear Bertha Mariana, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 優異

VICTOR MANUEL

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy buen servicio del personal , muy limpia y bien ubicada
於 2024 年 2 月住了 3 晚
Miranda B 於 2024年2月21日的回應
Dear Victor, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 優異

Lawrence

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
very nice, great location and friendly staff
於 2024 年 2 月住了 2 晚
B England 於 2024年2月14日的回應
Dear Lawrence,Thank you for taking the time to provide feedback from your recent stay with us.I am delighted to see your stay was a memorable one and I do hope we have the opportunity to welcome you back in the near future.Warm regards,Ben EnglandFront Office Manager

10/10 優異

Carol

於 2024 年 1 月住了 12 晚
Miranda B 於 2024年3月26日的回應
Dear Carol, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

10/10 優異

Dean

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice place.
Great staff. Fridge not working. Espresso machine leaking. Everything else perfect. Very comfortable and quiet.
於 2024 年 2 月住了 2 晚
B England 於 2024年2月14日的回應
Dear Dean,Thank you for taking the time to provide feedback from your recent time with us.It is great to see your time with us was a memorable one and I do hope we have the opportunity to welcome you back in the future.Warm regards,Ben EnglandFront Office Manager